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Newsletter - January 9, 2002
MARRIOTT
HOTEL NEAR WORLD TRADE CENTER SITE REOPENS
NEW YORK
(Reuters) - New York tourism received a double dose of good news Monday as
Mayor Michael Bloomberg presided over the reopening of a big hotel near
the site of the former World Trade Center, and a famed luxury liner
returned to Manhattan for the first time since the Sept. 11 attacks.
Bloomberg
cut a red, white and blue ribbon inside the refurbished lobby to mark the
return of the New York Marriott Financial Center Hotel, the first of four
big hotels near ground zero to reopen since the terror attacks.
"Life
is coming back and I want everybody to understand that New York is safe,
it is clean and it is open for business -- and the Marriott is just part
of that," said Bloomberg.
Farther up
the coast of Manhattan, tourist life was buoyed by the arrival of the
Queen Elizabeth II, the first passenger liner to renew its scheduled calls
at New York.
The ship
with 1,055 passengers sailed up from Fort Lauderdale, Florida, for a
one-day stop before beginning a 108-day, around-the-world cruise. It will
return at the end of the cruise and then begin its regular transatlantic
schedule to Southampton.
The
504-room Marriott hotel, located two blocks south of the World Trade
Center site on West Street, had been used as a rest center and feeding
station for recovery workers in conjunction with the Red Cross while
closed for business.
Third
of the employees are back
"This
will be my first ribbon cutting in an official capacity," Bloomberg
said. "And I think it's as appropriate a ribbon cutting as we could
find."
The
38-story hotel, which originally opened in 1990, has only 125 rooms ready
for use. Just 70 rooms are booked for Monday night, Marriott Vice
President Roger Borsink said.
About 110
employees out of the usual 350 are back at work.
Borsink
said guests could take advantage of discounted rates set at $189 a night
for weekdays and $120 a night for the weekend rather than the usual $300
for this time of year.
Alliance
for Downtown New York, Inc. president Carl Weisbrod cheered the reopening
of the hotel.
"I
think the big news in this hotel opening up is that it's not just another
business, it's a hotel," said Weisbrod, whose organization is funded
by the city.
"Hotels
are very powerful generators of economic activity because they not only
attract business travelers, they also attract tourists," he added.
The Sept.
11 attacks had led to the closing of four major hotels, representing well
over 2,000 rooms, he said.
On
Manhattan's East Side, police provided more evidence of a return to
normalcy by easing security around U.N. headquarters. Police reopened
streets all around the compound that had previously been closed due to
security concerns.
Police
boats, which had been patrolling the East River waterfront to the east of
the complex, were also withdrawn, police and U.N. officials said.
"They
don't feel the need for it to be closed off any longer," a police
spokeswoman told Reuters.
Source:
www.iWon.com
LEGENDARY MOSCOW HOTEL CLOSES
One of the landmark
buldings of the Soviet era, Moscow's Intourist Hotel, is closing down
ahead of scheduled demolition.
The 20-storey
Intourist, which occupies prime real estate in the centre of the capital,
is due to be razed in the spring to make room for a more modern,
Western-style hotel.
Built in 1970, the
slab-like edifice symbolised Communist aesthetics and standards of service
in Western eyes.
With its mediocre food
and rumours of comprehensive bugging, the Intourist found its way into
many foreign travellers' anecdotes of holidays in the Soviet Union.
From the newsroom
of the BBC World Service
RAFFLES
INTERNATIONAL MARKS 2002 BY ASSUMING MANAGEMENT OF TWO WESTINS
At the stroke of
midnight, as the world ushered in 2002, Raffles International Limited (RIL)
renamed Singapore’s twin Westin hotels – The Westin Stamford and The
Westin Plaza – as Swissotel The Stamford, Singapore and Raffles The
Plaza, respectively. This marked the return of these hotels to the RIL
group.
About S$100 million
were invested over the past two years, leading up to the New Year change
over. Beyond the renaming, these comprise redesigning of the lobbies of
both the hotels, and upgrading the public areas and restaurants. It also
involved placing some 100,000 new items in the 2,000 rooms of the two
properties.
The existing Compass
Rose on the 70th floor of the was recently replaced by the three-storey,
amphitheatre style Equinox which can accommodate 900 and offers a
selection of two restaurants and three bars. In addition there are ten
other dining and entertainment facilities within the hotels. Other
features include Amrita Spa, Asia’s most extensive spa, the 70,000 sq.
ft. Raffles City Convention Centre and an adjacent shopping complex.
Assuming the
management of these two landmark hotels by RIL opens a significant new
chapter for Singapore’s hospitality industry.
A formal ceremony will
mark the renaming and re-branding of these two landmark hotels, with a
ribbon-cutting ceremony on 6 January 2002 at 10 a.m. In keeping with
RIL’s philosophy of actively supporting and contributing towards the
communities it operates in, the group hopes to collect S$100,000 for The
Community Chest during this function.
With some 3,000 people
forming a human chain holding an approximately 4,000-metre long ribbon
surrounding the entire Raffles City complex, the group hopes to enter the
Guinness Book of Records. The current world record stands at 3,300 metres,
involving 2,500 participants. The public can participate by purchasing
1.25 m-long pieces of the ribbon with a rosette for $50 each or pledge
$1,050 for a group of 30 participants.
Participants will each
receive a certificate of participation and a goody bag valued at more than
$500. They also stand a chance to win attractive prizes in a lucky draw,
including the top prize of two return air tickets to London and
accommodation at Brown’s Hotel, London, another RIL property.
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FORMULE 1 CONTINUES JAPANESE EXPANSION WITH F 1 NUMAZU
Just
as the first Formule 1 in Japan opens its doors in Isesaki, Gunma
Prefecture north-west of Tokyo, Accor will begin construction of a
second Formule 1 in Japan at Numazu, in the heart of the
high-technology industrial area of Shizuoka Prefecture, 140 km west
of Tokyo. The second Formule 1 is expected to open in July with 92
rooms and highlights Accor's aim to rapidly expand the budget brand
in Japan.
In addition to being a major business centre, the area is surrounded
by many of Japan's most famous tourist attractions, including Mount
Fuji and Izu Peninsula, making it a popular location for leisure
travellers. Like all Formule 1s, the F1 Numazu is located on a
prominent highway, running through Shizuoka, and is serviced by
well-developed transport infrastructure including the Shinkansen
Bullet Train and the Tomei Expressway.
"As the first Asian country in which we've introduced Formule
1, Japan is an important part of our global expansion," said
Michael Issenberg, Accor's Managing Director for Australia, New
Zealand, Japan and the South Pacific. "Numazu is the perfect
location for a Formule 1, being on a key arterial route close to
major industrial and tourist areas."
The new hotel will feature two concept rooms that will give guests a
taste of the future of Formule 1, with the new rooms boasting
different bathroom designs and new construction techniques and
materials.
Mr Rodolphe Belin, Accor's General Manager Economy Hotels, said that
Formule 1 was set to change the face of the budget hotel market in
Japan, with Australian know-how being utilised extensively for its
development.
"Our main objective in developing Formule 1 in Japan was to be
able to offer the highest quality standards at the lowest possible
rate, " said Mr Belin. "However, with the cost of land and
materials in Japan this has proven to be a major challenge, but one
that we have overcome by importing much of the hotel's furniture and
fittings from Australia. This has helped save on construction costs
and we can now ensure that rates will be kept at around Yen 5000
(AUD$75) per night.
"The launch of Formule 1 owes a great deal to the support of
our partners in Japan who helped make it possible to get this
development off the ground . We worked particularly closely with Mr
Yoshitsugu Shimizu of the Afternoon Society, the Beisia Group in
Isesaki and Denny's Japan family restaurant chain." Denny's
family restaurant is located next to the Numazu Formule 1.
Formule 1 is Accor's innovative budget hotel brand which promotes
the clever concept of functional rooms with a single price for up to
three people. There are more than 360 Formule 1 hotels around the
world in 11 countries
HOTELIER SAYS TOKYO NEEDS TO PROMOTE TOURISM
The Daily Yomiuri, Tokyo: In
the current recession, some companies are shrinking, while others
are expanding by diversifying. Hotel Okura Co. is taking the latter
course. In October, the company established Hotel Okura Tokyo as the
managing company for Hotel Okura.
"We
decided to separate the company as it had become difficult to manage
everything within a single hotel management structure while
expanding our business," said Masahiko Maiya, who the same
month became the new company's first president and general manager
of the Hotel Okura in Tokyo.
Hotel Okura now operates the Okura group's 15
domestic and seven overseas hotels, while Hotel Okura Tokyo runs the
flagship hotel in Tokyo.
Maiya
said Hotel Okura has developed mainly five-star hotels, but in the
future the company plans to also operate smaller hotels in regional
cities. "We have been expanding our business of small and
midsize hotels, such as those in Ebina, Kanagawa Prefecture;
Tsukuba, Ibaraki Prefecture, and in Chiba. We have also tied up with
other Okura brand hotels," Maiya said.
In
November, Hotel Okura signed a contract with the Kyoto Hotel,
resulting in the prestigious 110-year-old Oike Honkan becoming the
Kyoto Hotel Okura on Feb. 1.
The
nation's hotel industry faces difficulties caused not only by fewer
tourists and business travelers since Sept. 11, but by the threat of
domestic rivals planning affiliations with foreign hotels.
"Foreign-affiliated
hotels will be our rivals. Although they may hinder our business
temporarily, in the long-run the new addition will revitalize the
entire domestic hotel business," Maiya said.
With
1,717 beds in 858 rooms, the Hotel Okura in Tokyo is considered to
be one of the nation's most prestigious hotels.
Although
Maiya acknowledges the marketing power and efficient operations of
huge foreign hotel chains, he is confident the capital's Hotel Okura
will preserve its status as Japan's leading hotel. "I think our
hotel's strength is its 'Japonesque' style. We serve our customers
with Japanese spirit and service. I don't think the atmosphere we
have can be created easily," he said.
Compared
with Europe, Maiya thinks that Tokyo lacks midrange hotels.
"There are many five-star hotels in Tokyo, but few three or
four-star hotels such as can be found in many European cities. I
think we should do something about this," he said.
On
Dec. 19, the hotel tax bill proposed by Tokyo Gov. Shintaro Ishihara
was passed at a regular session of the Tokyo Metropolitan Assembly.
The
planned levies are 100 yen per night on guests paying between 10,000
yen and 14,999 yen, and 200 yen per night for beds costing 15,000
yen or more. Ishihara said the proceeds from the new tax will be
used for developing tourism.
Personally,
Maiya agrees with the hotel tax. He said it was a good idea to
promote tourism. "Among developed countries, only Japan has not
considered tourism an industry. I think tourism is such a nice
industry, and it's one where people can meet others from around the
world. I wonder why the government has missed this point," he
said.
He
added that Tokyo should advertise itself more to the world as an
attractive travel destination. "It is well-known overseas that
Tokyo is safe and clean. But I don't think Tokyo is
tourist-friendly. Look at road maps and train tickets--no English.
People who cannot read Japanese might feel uneasy without any
English signs," he said.
Maiya
developed his global outlook from working in Europe for 27 years
during his 32-year career as a hotelier.
After
joining Hotel Okura in 1969, Maiya worked as a director of sales at
Hotel Okura's Europe Office, then as vice general manager, and later
as the president of Hotel Okura Amsterdam until returning to Japan
last year.
Since
coming home after such a long absence, Maiya has noticed that young
people's attitudes toward hotels have changed. "Young Japanese
use hotels for casual dining and such more than European youths. In
Europe, it is rare to see the public dine in hotel
restaurants," he said.
Maiya
observed that Europeans mainly use hotels for accommodation, whereas
in Japan hotels are also gathering places for eating or parties.
"At our hotel, maybe 70 percent of our customers come for such
purposes, while 30 percent are guests staying here," he said.
Of
them, about 60 percent are foreign visitors, mostly American
businesspeople. However, the Sept. 11 tragedy decreased the number
of business travelers by 10 percent to 15 percent. It was an
additional blow to a hotel industry already affected by the impact
of mad cow disease on the food-retail sector.
While
Maiya was working at Hotel Okura Amsterdam, he noticed how sensitive
locals and Americans were to perceived travel dangers. "In
European airports, security checks for passengers to the United
States became very strict, especially after the Gulf War. Also,
American tour groups that checked in on the morning of the Chernobyl
nuclear accident returned to the United States on the same
day," he said.
These
days, as president of Hotel Okura Tokyo, Maiya is busy trying to
tackle the business downturn by implementing new ideas, one of which
is to use women more in hotel management.
"We
are now working on setting up a system to utilize women managers. As
nearly half our customers are women, we need female viewpoints in
management. At Hotel Okura Amsterdam, nearly one-third of department
heads are women," he said.
He
also hopes that more Japanese hear about and use his hotel. "We
don't want to cater to the times. We will offer authenticity to our
customers," he said.
UK TOURISM STILL ON SHAKY GROUND AFTER 9/11
The parlous state of the tourist market will be
highlighted this week with figures showing that the sector is still
reeling from foot-and-mouth disease and September 11.
Earnings
from overseas visitors to Britain fell 12 per cent to UKpound 9.4
million in the 10 months to last October compared with the same
period in 2000. The figures for November are expected to be as
bleak.
Michael Dunkley, executive council member of
the British Incoming Tour Operators" Association, said:
"Last year was a total disaster, to say the least. The figures
for November will confirm what many of us already know. There are
some hopeful noises being made about recovery from foot-and-mouth,
but in the meantime I expect a number of coach and tour operators to
go belly-up."
The
Association of British Travel Agents (ABTA) estimates that 16 tour
operators and 20 travel agencies went bust last year, against six
operators and 19 agents in 2000.
Major
travel groups such as Thomas Cook, Thomson and Airtours have also
cut back, leading to thousands of job losses. And they have slashed
the number of holidays available by one million in an attempt to
shore up prices.
The
cuts in capacity represent an average reduction of 10 per cent,
though some have gone further. First Choice, for instance, has cut
capacity by a fifth.
Keith
Betton, head of corporate affairs at ABTA, said: "Some
destinations have been affected more than others.
"The
number of people travelling to the Middle East, for instance, has
fallen quite sharply and remains down, but there does not appear to
be much reluctance to travel short-haul in Europe.
"There
are fewer people travelling to Florida, a big tourist destination
for Britons, but the Americans are proving more reluctant to fly
internally so consequently prices of hotels and attractions in
Florida are reduced."
All
the major travel companies are offering big incentives to attract
holidaymakers. Lunn Poly, for example, has half-price holidays with
no charge for children and free insurance.
Falling
numbers of visitors to Britain have widened the country's already
yawning balance of payments deficit on tourism.
In
the 10 months to October, the gap stood at a huge UKpound 12
billion, against UKpound 9.3 billion for the same period in 2000.
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