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Newsletter - December 9, 2002

 

 

European Hotel Industry:  An encouraging month of October

In Europe, the RevPAR rose by 7.9% in October Southern Europe recorded more pronounced increases than Northern Europe

France saw a strong October month, though remains just short of the levels recorded in October 2000 The RevPAR gained 16.7% in October in all categories combined

For Paris, the RevPAR increased by 33.7% in October  In the 4-star category, the indicator rose by 42.7%

Methodology

This study is based on a sample of 5,000 corporate operated chains in Europe, representing 500,000 rooms.  The data, gathered monthly from each hotel, is redressed according to the segmentation of the corporate operated hotel chain supply, and by the weight of each country in the European Union.

  These results come from figures supplied by the hotel chains located in France and throughout Europe, of which MKG Consulting is the official statistical supplier.

The complete dossier concerning the hotel activity in France and in Europe will be published in the November edition of HTR magazine.

MKG Consulting has the largest hotel database in the world, outside the United States, with the best coverage of all the hotel segments. 


MONTHLY REsults FOR CORPORATE OPERATED HOTEL CHAINS

BY COUNTRY: OCTOBER, ALL SEGMENTS

Country

Occupancy Rate

October 2002

OR change October 2002/2001

ARR October 2002

ARR change October 2002/2001

RevPAR October 2002

RevPAR change October 2002/2001

Germany

65,1%

-1,2 pt

89,5

-5,8%

58,3

-7,5%

Austria

69,0%

4,6 pts

92,2

3,8%

63,6

11,2%

Belgium

72,7%

3,5 pts

95,1

-0,8%

69,2

4,3%

Italy

76,9%

5,1 pts

125,3

7,0%

96,3

14,6%

Netherlands

75,0%

1,4 pt

111,3

-0,9%

83,5

1,0%

United-kingdom

78,9%

3,3 pts

134,5

5,7%

106,2

10,3%

Spain

78,5%

3,2 pts

108,6

6,6%

85,3

11,1%

Portugal

68,0%

-4,6 pts

84,5

-0,2%

57,5

-6,5%

France

74,2%

3,4 pts

77,0

11,3%

57,1

16,7%

European Union

73,6%

2,1 pts

102,8

4,8%

75,6

7,9%

Source : MKG Consulting Database – November 2002
Official statistics from corporate operated hotel chains
ARR and RevPAR are in local currency

MONTHLY REsults FOR CORPORATE OPERATED HOTEL CHAINS

PEr segment: OCTOBER, EUROPEAN UNION

Segment

Occupancy Rate

October 2002

OR change October 2002/2001

ARR October 2002

ARR change October 2002/2001

RevPAR October 2002

RevPAR change October 2002/2001

0*

76,8%

-0,2 pt

26,2

2,3%

20,1

2,0%

1*

76,9%

-0,3 pt

34,7

4,2%

26,7

3,8%

2*

76,9%

1,7 pt

70,7

4,4%

54,3

6,8%

3*

72,1%

1,7 pt

95,0

3,0%

68,5

5,6%

4*

72,8%

3,3 pts

146,6

5,3%

106,7

10,3%

Global

73,6%

2,1 pts

102,8

4,8%

75,6

7,9%

Source : MKG Consulting Database – November 2002
Official statistics from corporate operated hotel chains

ARR and RevPAR are in local currency

Among the most significant facts from October 2002, the following merit particular attention:

1- RevPAR increases from +11.1% to +16.7% in Southern Europe in October

Overall, October 2002 was not disappointing, however, for a variety of reasons, the Benelux and above all Germany, were unable to “get back on their feet” like the rest of Europe. Europe posts a RevPAR up by nearly 8%, which is better than the growth recorded in September (+5.6%). The global occupancy rate, up by 2.1 points, reaches 73.6%, for nearly 4 points less than in October 2000. The countries in the Southern Europe, with exception to Portugal, post the most significant increases: Italy sees its RevPAR grow by 14.6%, Spain by 11.1% and France by 16.7%. The United Kingdom and Austria also come out well and post a RevPAR up by 10.3% and +11.2% respectively. It must be said that in October 2001, Austria lost 21.6%. In the end, Germany and Portugal are the only two countries without growth in their RevPAR. For Germany, the score for the month of October (-7.5% for the RevPAR) is not very comforting. The German hotel industry is going through a truly difficult period. The economic situation is greatly responsible for this state of affairs. Further West, Belgium and The Netherlands post slight growth in their RevPAR because of slight drops in average daily rates.

2- Such as in September, France is doing better than its Europeans neighbours

After posting a 13.5% increase in September, the RevPAR rose by 16.7% in October. The monthly increase is pulled along by the average daily rates that gained 11.3% while occupancy rate wins 3.4 points. In terms of occupancy, these enchanting results are just below those registered in October 2000, at which time the average occupancy rate of properties reached 75.7% versus 74.2% in October 2002. The results of the monthly activity are thus clearly up with respect to 2001 and in Paris in particular, where the RevPAR rose by 33.7%. It must be said that in October there were many salons and congresses in the capital, meaning a high level of business clientele. The RevPAR for 4* hotels rises by more than 40%. This is the only segment that is still far from the performance posted in October 2000. The occupancy rate was 83.3% in October 2000 and reached 72.3% this year, down by 11 points.

3- Portugal and France regain their equilibrium over the last 12 months

Even if on 12 sliding months, the RevPAR is still down (-3.9%), the trend is improving with respect to last month. The average daily rate is stable (-0.2%) and the occupancy rate is down by 2.5 points, to 67.1%. The budget segments come out well with a RevPAR up on the last 12 months, while the mid-range segment increases its rates only slightly and posts an occupancy rate down by a further 3 points. Finally, the upmarket not only sees its occupancy rate drops by 3.8 points, but its average daily rate also drops by 1.7%. In the mid term, the policy in terms of average daily rates perfectly fits a geographic logic: countries in the North and East of Europe lowered their rates while the South, including France, maintains the growth of their average daily rates. In fact, Germany, Austria, Belgium, The Netherlands and the United Kingdom post drops in average daily rates. The other European countries see this index progress. Belgium and the United Kingdom thus find themselves among the “bad students in the class”, posting a RevPAR down by 6.2%.

As in 2001, across the whole of the year, countries in Southern Europe are the ones with the best performances: in Italy the RevPAR loses only 2.7%, in France the drop reaches 0.2% and Portugal posts a balanced ratio. Spain is experiencing a little more difficulty. Countries in the north and east of Europe, meanwhile, post drops in the RevPAR by more than 5% and they are very close from one country to the next. In most European countries including the Netherlands, this trend should not reverse itself by the end of the year.

Overall, the European hotel industry continues to do better each month, showing monthly results that are close to those before September 11th (particularly in France). Even though it is too early to speak of a return to the former trends, these monthly results allow the hotel industry to take back a part of its loss of earnings recorded since September 2001.

For further information,
please contact Georges Panayotis on +33 (0)1 56 56 87 90,
Website:  MKG Consulting

Bali’s “black October”

Official tourist arrivals to Bali for the month of October were 44.62 percent down on the month before.

Arrivals dropped from 157,000 in September, to 87,000 in October.

Total arrivals for Indonesia’s 13 main gateways were down 19.5 percent on Setember, according to the National Statistics Board.

Reports suggest November’s figures will be equally bleak, but that December’s loads are showing a marked improvement.

Source: TravelWeeklyEast.com

Tasmania: Summer of prosperity for tourism

Tasmanian tourist operators could be in for their best-ever summer with record bookings from interstate and overseas.

TT-Line yesterday scheduled two more daylight sailings for its Spirit of Tasmania car ferries from Melbourne and Devonport on December 18 and 19, lifting passenger capacity by 2000.

Tourism Council Tasmania general manager Michael Roberts said the top end of the accommodation industry was buoyant but the biggest increase in demand was for three-star and three and a half-star properties.

"It's by far the best start to a season for many years," he said.

"The new ferries have opened up a new market for people who want to travel with their vehicles, but bookings on the airlines are also strong."

Caravan parks also expect a busy time this season, with TT- Line dramatically reducing the cost of taking vans across Bass Strait.

The operator of Launceston's Glen Dhu caravan park, Joe Belkner, was expecting the best summer for more than a decade, with most bookings from interstate.

"Until recently it cost about $940 to bring an 11m rig of vehicle and caravan one-way across Bass Strait.

"With the extra shipping capacity available TT-Line, that has dropped to below $400 even in the peak season and suddenly we have a whole new market," Mr Belkner said.

He expected the State's 60 or so caravan parks to do well this year, with those on the coast catering mostly to Tasmanian families until school holidays ended in February.

From January 27, the cost of bringing an 11m car and caravan falls to $196, and Mr Belkner forecasts an invasion of mainlanders from then into autumn.

"There is a new type of caravanner now - many have motorhomes worth anything up to $500,000 and four-wheel-drive units and caravans worth $120,000 or more.

"They have more money and stay much longer - the average stay in Tasmania is about six weeks," Mr Belkner said.

TT-Line's two new ferries began service 13 weeks ago, doubling existing passenger and vehicle capacity with daily sailings in each direction.

But a further 32 each-way daylight crossings have already been scheduled.

Each ship will make a daylight and night crossing every day of the week except Wednesday from December 20 to January 19.

The good and bad of travelling

Manchester Online - DELAYS are the most annoying part of business travel, followed by getting behind in office work, airline seating and jetlag, according to a new report.

American Express quizzed 1,400 travellers from 14 countries. The things they appreciate most while in the air include in-flight entertainment, facilities to use their laptop computers, access the Internet and their emails, and on-board phones.

When they get to their hotels, they look forward to Internet access in their rooms, complimentary breakfasts, VIP check-in and check-out and using the health clubs.

Sightseeing, socialising with colleagues or clients, shopping and using hotel gyms are regarded as the best ways to unwind.

More feel in-flight services have deteriorated than improved over the past two years.

The biggest issue for travellers is the loss of productivity while on the road, but laptops and mobile phones help many stay on top of their workload.

ATF 2004 venue confirmed as Vientiane

TravelWeeklyEast.com  -  Capital city of Laos PDR, Vientiane, has been confirmed as host venue for the ASEAN Tourism Forum 2004, a change from the earlier stated venue of Pakse.

In August, Laos PDR, a first-time ATF host, appointed Navitas Management, the events management subsidiary of National Association of Travel Agents Singapore (NATAS), as event manager. At that time, the southern town of Pakse was named as host.

CEO of Navitas Management, Robert Khoo, said the change came after careful consideration of both venues.

“We presented to them the pros and cons of each city, and Pakse had a lot more cons than pros. We were advising that some of the areas vital for the show were the accessibility, airlinks and communications.

“Vientiane is no problem. It doesn’t have a convention centre, but that is being built at the moment. It’s a matter of rescheduling the completion of the building,” said Khoo.

Moving the show to the capital made Laos’ hosting task a much more comfortable one, he said.

Mongolia to open Far East gateway

TravelWeeklyEast.com  -   Keen to tap a growing leisure market demand from Southeast Asia, Mongolia's national carrier will fly to Hong Kong twice a week from midway through next year.

"We plan to open direct flights to Hong Kong in the middle of July – because it's a gateway for east and Southeast Asia,” said promotion manager Margad B.

The carrier would use an Airbus A310 for the Hong Kong route, he said.

Mongolian has had seasonal charters to Singapore since 1998. "Last summer we had two flights there which were full. It was great," said Margad. Business could be generated from both ends, he said.

\Mongolian entered Japan in April with its first flights to Tokyo, and will soon consolidate. "We plan daily flights to Japan next summer because of the increased traffic demand.

There's a great tourist potential." Most Japanese took a one-week package to Mongolia, he said.

Chicago Hotels try to lure suburbanites

Chicago Business -   With a tourism slump in its second year and the holidays at hand, Chicago hotels are increasingly looking in their own backyard to fill empty beds. Through direct-mail, print and radio advertising, downtown hotels are courting the local leisure market with lures like discounted room rates and free amenities.

The local niche, once virtually ignored as marginal or inconsequential by many local hoteliers, is gaining more attention as other, more profitable lines of business—such as conventioneers and other business travelers—defy hotel marketing efforts to spur a rebound.

The competition for locals is particularly intense between Thanksgiving and New Year’s, when business and convention travel slows to a crawl and locals can represent 30% of a hotel’s bookings.

“We have changed gears a bit to get more local leisure and offset the drop in business travel,” says Christopher Johnson, general manager of the Loop’s Hotel Burnham, where locals have represented more than 40% of weekend business this year and about 15% of total room nights—considerably more than in the hotel’s first two years of operation.

“In this economy, the downtown hotels are going after the tourist market in general much more aggressively, and the local tourist in particular,” says Marc Gordon, president of the Illinois Hotel-Motel Assn.

With increases in tourism offsetting losses on the business travel side, the 67% occupancy rate the downtown hotels experienced for the first 10 months of the year was virtually unchanged from 2001—although it remains down dramatically from the 80%-range rates of the four previous years.

But the discounting required to boost local check-ins is taking its toll on hotels’ average room rates—$151 through October, vs. $163 for the same period last year.

That doesn’t mean hotels are losing money on local guests, though.

“The business guest is usually just looking for efficient, quick service, but the leisure guest wants to experience everything the hotel has to offer,” says Daniel Tannenbaum, director of sales and marketing at the Hotel Sofitel Chicago/Water Tower. With their greater proclivity for spending on hotel restaurants, spa treatments, room service and other amenities, local leisure travelers can be very lucrative.

But inducements are necessary to grab suburbanites looking for a weekend getaway. For instance, Hotel Sofitel, which opened earlier this year, is advertising a holiday weekend package in local papers with a $259-a-night rate for a suite, compared with the $429 a suite commands in peak periods.

The Comfort Inn in River North, which opened in April, advertises a $99 rate for holiday shoppers—$50 less than the regular rate—that includes free parking. In addition to touting the discount in local papers, general manager Lisa O’Leary says the hotel extended the offer in a direct-mail campaign to 15,000 River North condo dwellers, inviting them to house their holiday guests at the Comfort Inn.

But some hoteliers, arguing that mere discounts aren’t enough to draw suburbanites downtown, are offering other inducements.

Tokyo adds a clutch of luxury hotels

 At a $400-a-night Japanese mega hotel, two South Korean government officials one morning were trying to reconfirm a breakfast reservation in English. Finally, they gave up. Turning to a group of American reporters, one asked: "Does anyone speak Japanese?"

This glimpse of the ingrown aspect of Tokyo hotels may become an image of the past as international hotel groups invade the city, opening new luxury hotels at the rate of one a year through 2005.

Tokyo is undergoing a hotel construction boom, providing alternatives to the three major luxury properties long familiar to business travelers: the New Otani, the Imperial and the Okura.

The number of new hotel rooms will jump from 233 last year to 1,355 this year to 1,589 planned for next year. The boom comes as Tokyo, hit by a 9 percent drop in domestic tourism last year, is opening an ambitious, $17-million-a-year promotional campaign aimed at doubling the number of overseas visitors over the next four years, to 6 million. Currently, 2.8 million foreigners visit Tokyo, about a quarter of the average number of international visitors to Hong Kong.

Future foreign visitors will find new hotels with such familiar names as Four Seasons, Grand Hyatt and Mandarin Oriental.

The Japanese say they want classic Japanese style, said Lloyd Nakano, managing director of the 77-room Hotel Seiyo Ginza. "But when they go for coffee, restaurant, hotel rooms, they go for Park Hyatt, Westin, Four Seasons."

Last year his hotel started the trend, emerging sparkling from a total makeover, under the new management of Rosewood Hotels. Situated at one end of the Ginza, Japan's premiere shopping street, the hotel is promoting itself to suburbanites seeking a luxury weekend in town. The Ginza offers a reminder that Japan's economic growth machine has stalled - at the enviable level of Zurich. Foreign stores on the avenue include Bulgari, Burberry, Cartier, Harry Winston, Hermes, Louis Vuitton and Tiffany.

In October, Four Seasons opened a 57-room hotel on the top floors of a high-rise adjacent to Tokyo Station in Marunouchi. With triple-pane windows for quiet and a location one hour by express train from Narita International Airport, the hotel is fast becoming a favorite of business travelers.

Next spring the Grand Hyatt Tokyo is scheduled to open two miles (three kilometers) from downtown on the edge of the Roppongi entertainment district. With 390 rooms and 10 restaurants and bars, the hotel aims to focus on dining and entertainment, said Xavier Destribats, the general manager.

Next autumn the Shiba Park chain is scheduled to open the Park Hotel Tokyo with 274 rooms, occupying 10 floors of a new high-rise, a popular strategy here. It will be in the new Shiodome media and advertising complex that is rising a five-minute taxi ride from the Ginza.

Following the same strategy of occupying floors in a commercial building, the Mandarin Oriental Hotel group plans to open a 182-room hotel in 2005 in Tokyo's downtown Honbashi district. Also by 2005, Carlson Hotels Worldwide is planning to open a downtown hotel, the Regent. Further down the road, Hong Kong and Shanghai Hotels Ltd., owner of the fabled Peninsula Hotel in Hong Kong, is negotiating with a Japanese real-estate company to open a luxury hotel in 2006 in a building near the Imperial Hotel. The management of the Imperial, by far the largest downtown hotel, with 1,057 rooms, says the new competition will help generate traffic and buzz about downtown Tokyo's shopping and business attractions.

"Tokyo constitutes a monster-sized market, where the 15 current major hotel properties, even after the 'bubble' days, have for the past five years enjoyed a rather high average rate of occupancy rate of 75 percent," said the Imperial's general manager, Tetsuya Kobayashi. "Even if some of our patrons do sample the newcomers, they will definitely return to us for our balance of facilities, service, room rates, location, prestige and cuisine."

Elsewhere in Japan, foreign chains are signing management contracts with hotels. In Kyoto, the 516-room Miyako hotel was reborn in April under a new contract as the Westin Miyako Hotel. At Tokyo's international airport, the Rihga Royal Hotel Narita was rebaptized this spring as the Hilton Narita.

For visitors who want to escape chains and taste Japanese culture, Yoshimi Nakagawa, the owner of a Kyoto ryokan, or country inn, is opening a 12-room urban ryokan in Tokyo, complete with shoji screens, tatami mat floors, and foldable futon mattresses for sleeping. Just one block off the Ginza, this small jewel of a hotel, to be called Ginza Yoshimizu Ryokan, is scheduled to open late next month, with single occupancy rooms ranging from $75 to $175.

"The restaurant will only serve organic foods, vegetables and fresh fruit," said Nakagawa, who once lived in Woodstock, New York. In a decidedly unstodgy touch, the 9th floor of the hotel will offer two Japanese traditional "ofuro," individual baths of wood and stone with private views of the city.

Six Continents demerger: Don't bother to raise a glass or book in

The Independent  -  Behind every demerger is a key to unlock the hidden value of a conglomerate, or so the theory goes. Which is why the last thing Six Continents needed was a slowdown in sales at pubs on Britain's high streets.

The hotels and pubs giant is bent on spinning off its retail arm next April, in the hope that once free from the chains of its struggling hotels, the pubs and restaurants side will flourish.

But full-year figures out yesterday from the group only confirmed an emerging trend: Britain is drinking less beer, less wine, less spirits. Just why, no one knows. Have you cut back in some kind of Puritanical preparation for the festive binge? Have you begun your new year's resolution early? Are you worried about your finances, or just put off going out by the weather? Something has triggered the carnage in the sector. Like-for-like sales at Six Continents' pubs and restaurants such as All Bar One and Brown's slumped 4.5 per cent in October and November.

Tim Clarke, the group's chief executive and designated boss of the pubs group, may be glad that 60 per cent of the group's pubs are "community orientated" (not on high streets or in Greater London) but that leaves 40 per cent that are. The inevitable promotions to lure back drinkers will hit margins, however much Mr Clarke promises to attack costs.

Which leaves the hotels – and the picture is not pretty. Operating profits fell by 39 per cent last year, dragging group pre-tax profits before exceptionals to end-September down 24 per cent to £558m. Worse still, Six Continents said it was more cautious about 2003 even than it had been in September, warning that corporate room rates (which make up two-thirds of its hotels business) are expected to be flat to slightly negative next year. Any recent uptick against the post-11 September numbers vanishes when figures are compared with those from 2000. Revenue per available room (the key industry benchmark) at its InterContinental hotels in the US is down by a staggering 27 per cent on two years ago.