Newsletter September 5, 2002
Thistle
Hotels' interim profits boosted by disposals
Ananova.com -
Thistle Hotels says trade is starting to improve as it posts
increased half-year profits.
Interim pre-tax profits are £57.9 million, up from £29.4
million last time.
Thistle sold 37 hotel businesses to venture capital
operation Gamma Four in March for £598.6 million, making a £41.3 million
profit on disposal.
Turnover from its owned or leased hotels fell 13.6% to £79.1
million.
Cash balances at the half-year were £364.1 million.
Leeds-based Thistle says operating profit was £27.6
million, down from £49.8 million, reflecting the "challenging trading
environment" and the loss of profits following the sale of the 37
hotels.
Chairman David Newbigging says the first six weeks of the
second half have seen some improvement in trading.
He adds: "The overall economic environment remains
uncertain and stock markets worldwide have experienced exceptional
volatility in recent weeks.
"Against this background, our strong balance sheet and
sound liquidity position are a source of considerable strength."
The interim dividend is being maintained at 1.7p per share
Carlson
on the move
TravelWeeklyEast.com -
Carlson Hospitality Worldwide is consolidating its brands and moving
its business.
The
brands - Radisson Hotels and Resorts, Regent International Hotels and
Country Inns and Suites - will now be run as a single business unit called
Carlson Hotels. They will retain their brand names for consumer purposes.
As
part of the restructure of its operations, Carlson will consolidate its
Asia/Pacific headquarters in Singapore, which means a move out of the Sydney
regional office for the management of Radisson.
Carlson
is not abandoning Australia however.
As
part of a major push to expand in the region, Carlson hopes to have all
three of its brands represented throughout Australia.
Paul
Kirwin, recently-appointed as managing director of Carlson Hotels
Asia/Pacific, said the restructure was driven by the need to create greater
synergy between the three brands.
He said it was a good time to be in the marketplace
for new properties with the hotel business at the bottom of the cycle.
News @ PATA
PATA SPEAKS OUT AGAINST CHILD ABUSE IN TOURISM
PATA Vice President-Development Mr. Peter Semone
represented PATA at a forum in Phnom Penh, Cambodia, to tackle the issue of
sexual abuse of children in tourism destinations. He told delegates at the
August 30-31 meeting: "The law enforcement agencies in these countries
need to strictly enforce their country's current legislation on child
prostitution. Only then can we protect our children and finally put an end
to this destructive business." The event was hosted by Child Wise
Tourism (ECPAT in Australia) and the Royal Government of Cambodia Ministry
of Tourism.
DE JONG HIGHLIGHTS INTRA-REGIONAL GROWTH
PATA President and CEO Mr. Peter de Jong addressed the
World Travel & Tourism Council Retreat in Agra, India, August 23-25. In
a presentation entitled "The Sinews of Revival," Mr de Jong told
delegates: "During 2001, only 21 percent of total international
arrivals [to the Pacific Asia region] originated in non-PATA markets. Almost
80 percent of arrivals in that year came from within the region. That
becomes very apparent in the case of Southeast and Northeast Asia and
illustrates why they were less affected by the economic, political and
social ills that beset the world during 2001."
PATA AT MADI
Despite the difficulties caused by the recent flooding in
the Czech Republic, MADI organisers are continuing preparations for the
ninth edition of the trade show, to take place November 5-7, 2002 in Prague.
A major trade-only event in the region, MADI addresses operators interested
in Central and Eastern Europe. In 2001, the event attracted over 550
exhibitors from 40 countries and about 4,600 buyers worldwide. A PATA stand
has been organised by the Czechia/Slovakia Chapter. Deadline for
registration is September 13, 2002. For details and registration, please
contact Mr. Ales Krejci, Chairman of the PATA Czechia/Slovakia Chapter.
E-mail: pata.czech@madi.cz.
POLISH TRAVEL MART
The PATA Poland Chapter, in cooperation with TTG Poland and
Poznan International Fair, is organising the 6th Polish Travel Mart, to be
held in Poznan, Poland, October 25-26, 2002, during the International
Exhibition of Tourism "Tour Salon." The event targets
international suppliers who wish to showcase their products and services to
Polish buyers through pre-scheduled appointments. For more information and
to register please contact Mr. Marek Traczyk, PATA Poland Chapter Chairman.
E-mail: ttg@ttg.com.pl.
BUSINESS OPPORTUNITIES IN SPAIN
In order to tap the Spanish market, the PATA Europe
Division will hold a sales mission in Madrid on November 5 and Barcelona on
November 7, 2002, ahead of WTM 2002 in London, November 10-13. Space is
limited, so early registration is advised. For more information and to
register, please contact the PATA Europe Division. Fax: (377) 92 05 61 33.
E-mail: europe@pata.mc.
HOUSTON CHAPTER ON THE WEB
The award-winning PATA Houston Chapter has launched its own
Web site at www.houstonpata.org. The site includes information on
the chapter, upcoming meetings, activities and chapter member contact
information. For a listing of all PATA Chapters, visit www.pata.org.
PALAU SEEKS PR REPRESENTATIVES
The Palau Visitors Authority is soliciting proposals from
qualified firms or individuals to serve as public relations representatives
for Palau in the following regions: Chinese Taipei, North America, Japan,
Hong Kong SAR and Europe. Responsibilities include providing news bureau
services, maintaining media relations, measuring results, Web site
enhancement, organising special events and activities, and handling crisis
management. Bidding will begin on September 11 and proposals must be
submitted no later than 1600 on September 26, 2002. For further information,
please contact Mr. Mark Orrukem, Marketing and Research Manager. Tel: (680)
488-1930/2793. Fax: (680) 488-1453. E-mail: pva@palaunet.com.
Thailand
Travel Mart 2002 Plus to position Thailand as Greater Mekong Suregion
Tourism Hub
AsiaTravelTips.com - Senior
executives of about 500 top companies from Thailand, the Greater Mekong
Subregion (GMS) countries and around the world will be meeting in Bangkok
between September 17-20, 2002 for the Thailand Travel Mart 2002 Plus, the
annual trade show.
Organised by the Tourism Authority of Thailand (TAT), the
show will bolster Thailand's position as a premiere destination in its own
right as well as a major distribution hub for tourism to Laos, Cambodia,
Myanmar, Vietnam and China’s Yunnan province.
Co-organisers of the show include Thai Airways
International (TG), Association of Thai Travel Agents (ATTA), Thai Hotels
Association (THA) and TAT. The event will be organised at the Bangkok
International Trade and Exhibition Centre (BITEC).
Confirmations have been received from 274 exhibiting
companies and agencies, mostly small- and medium-sized enterprises, from
Thailand and the GMS area. They will meet with 235 buyers from 41 countries
in Asia, Oceania, Europe, Middle East, Africa and the Americas.
The biggest contingents of buyers are 26 from Australia, 23
from Germany and 14 from Italy.
The sellers include national tourism organisations,
airlines, hotels and resorts, tour operators, entertainment complexes as
well as health and spa centres.
They will promote an extensive range of tourism products
and services including exhilarating adventure/eco- and agro-tourism,
excellent golf packages, high-standard hotel and resort, unique tours of the
Mekong region and world-class health and spa facilities.
TAT Governor Mrs. Juthamas Siriwan commented, “The TTM
2002 Plus will provide a good opportunity for SMEs of Thailand and to GMS to
showcase their products and services to a broad range of international
buyers.”
Specific trade appointments will be organised to ensure
that all sellers, especially SMEs, get maximum opportunities to meet the
buyers.
On September 19 between 14:00-15:00 hours, a press briefing
will be organised to provide Thai and foreign media representatives with
updated information on the development of Thai tourism. The briefing will be
attended by senior officials of TAT, THAI, ATTA and THA.
The event’s venue, BITEC, is the country’s biggest
column-free exhibition hall with a gross area of 20,000 square metres. It is
situated on a 60-acre plot of land on Bangna-Trat Highway, only 12
kilometres from the central business district.
The Mart will open for trade only on September 19, 20 and
the morning of September 21 and for the general public in the afternoon of
September 21between 12:30-19:00 hours.
Six
Continents hotels launches advanced reservations system – Holidex Plus
HOLIDEX Plus will Deliver Sophisticated Inventory
Management to Hotels while Enhancing Guest Satisfaction and Driving Revenue
Six Continents Hotels today announced the successful
migration of all Inter-Continental Hotels and Resorts’ properties
worldwide to a new state-of-the-art reservations system, HOLIDEX Plus. The
adoption of HOLIDEX Plus is part of the group’s next generation systems
initiative to move the core business systems of Six Continents Hotels to the
cutting edge of technology, which will result in maximization of revenue and
greater operational efficiencies. In 2001, Six Continents Hotels’
reservation network produced 27.7 million room nights, amounting to US$2.8
billion in total revenue generated through the system.
To date, Six Continents Hotels has invested US$70 million in
the next generation systems project, which includes two other core business
systems, the property management system and the revenue management system.
“In today’s challenging environment, technology can play
a critical role in creating more sophisticated inventory management tools
for hotels to market and sell their services intelligently to a wider
audience,” said Patrick Imbardelli, Chief Marketing Officer and Senior
Vice President Staff Services, Six Continents Hotels, Asia Pacific
“HOLIDEX Plus will prove to be beneficial for hotels,
travel agents and guests. It will help our properties tailor and drive
promotions through electronic distribution channels, which results in
increased revenue for hotels and personalized packages for guests. We will
continue to drive value for the hotels under our global umbrella, which will
have access to the infrastructure and knowledge that enables them to attract
lifelong customers,” he said.
With HOLIDEX Plus, hotels can now provide more detailed
descriptions of their properties, rates and promotions to the various Global
Distribution System (GDS) and travel websites, providing guests precise
information about the product offerings. In addition, the enhanced
functionality of HOLIDEX Plus allows hotels to evaluate the lifetime value
corporate clients and determine the level of their entitled benefits.
The versatility of the new system also affords hotels greater
responsiveness in pricing, flexibility in designing promotional packages and
distributing them through targeted channels to meet specific customer needs.
“Now, hotels can set up the order of rates in HOLIDEX Plus
and GDS to match anticipated guest demand. They can also offer customized
choice by mixing and matching rates and room types to provide guests
personalized service while yielding greater revenues,” said Jinou Park,
Regional Director of Revenue Management and Systems Planning, Six Continents
Hotels, Asia Pacific.
Crowne Plaza, Holiday Inn and other brands under the Six
Continents Hotels’ portfolio will commence migration to HOLIDEX Plus in
October and the transition will be completed by 2002. Six Continents Hotels
is the first hotel management company in the world to implement a systems
deployment of such scale.
Fat
And Happy In Oak Brook And Beijing
Forbes.com -
Fast-food notes
from all over: Kentucky
Fried Chicken is opening the first
drive-through restaurant in the People's Republic of China. Meanwhile, McDonald's
has launched plans to reduce the fat--well, at least one kind of fat--in its
French fries.
The two stories seem
unrelated but are actually tightly linked, and together raise the age-old
question: If people are too lazy (or busy) to walk from the car to the
burger counter, does it really matter if the fries have a little less fat?
Americans are fat, that
much is known. Currently, more than half of all U.S. adults are considered
overweight or obese, according to the U.S. Centers for Disease Control. And
they are getting fatter quickly: Between 1991 and 2000, the prevalence of
being overweight among U.S. adults increased by 61%, the CDC says. As of
2000, 20% of Americans are considered "obese," up from 12% nine
years earlier. Even the kids are fat: 13% of children ages six to 11 and 14%
of adolescents ages 12 to 19 are overweight. The CDC calls the phenomenon an
"epidemic."
Efforts to fight the
epidemic are constant and ongoing. Amazon.com
offers hundreds of books about dieting and hundreds more about
exercise--all of which can be yours without so much as a walk to the
bookstore.
Oak Brook, Ill.-based
McDonald's (nyse: MCD
- news
- people
), which operates 13,000 restaurants in the U.S. alone, is
sensitive to consumer concerns, offering alternative items like salad and
Diet Coke. Now the company plans to cut the trans-fatty acids in its fries
by 48% and saturated fat by 16%. Meanwhile, it will increase polyunsaturated
fat by 167%. The total calorie count will stay the same, but the company
hopes that by reducing saturated fats created in processing vegetable oil
for cooking, it will be doing its part to fight heart disease.
The move comes in a
season when there have been numerous suggested lawsuits--and one lawsuit
actually filed--against McDonald's and other fast-food restaurants for
allegedly causing obesity.
The super-sized
plaintiffs in such cases might just as well sue their cars or their couches
or their televisions or their videogames--or any other product of an
affluent society. For all the chatter about diet and exercise, there is a
simple explanation for why Americans and other westerners are gaining
weight: Food and calories are extremely cheap--not just at McDonald's but in
the grocery store, as well. Over time, westerners are spending a smaller and
smaller share of their paychecks on food, even though they go out to eat
more. At the same time, being sedentary is easier than being active.
This is the conclusion of
Richard
Posner and Tomas
Philipson in a 1999 paper for the
National Bureau of Economic Research. As Americans spend more time in cars
and behind desks--both of which are long-term trends--they expend fewer
calories in their daily lives. If they then spend some of that drive time at
the drive-though window, that's a double whammy.
Into this global economic
story comes Kentucky Fried Chicken and its Beijing drive-through. The
restaurant is in a northern Beijing suburb popular with young executives,
representative of China's surging wealth and the size of its business class.
"We chose this place
because there are a lot of cars driving by and the community is huge. There
is much potential for growth," Jammy
Liu, general manager of Beijing
KFC, told Reuters. Just opposite the new drive-through is a new apartment
complex and more are under construction around the restaurant. Many in the
neighborhood own cars, still a luxury in China, a nation still known for its
bicycle traffic.
Autos are on the rise.
"In Beijing, more than 10%, actually 12% of the population own
automobiles. This is an impressive number. And they are increasing as we
speak in many other cities," Tony
Chen, spokesman for Yum!
Restaurants (nyse: Yum
- news
- people
) China, told Reuters. Yum!, which had 2001 sales of $6.95 billion, also
operates Pizza Hut,
Taco Bell,
Long John Silver's
and A&W.
Kentucky Fried Chicken is
also still a luxury in Beijing. But that will change, too, and there will be
more fast-food restaurants--American and otherwise, drive-through or not.
When that happens, look for China to add to its obesity totals, giving rise
to a market for diet books in the Inner Kingdom.
New
Headquarters for Pernas Hotel Management
AsiaTravelTips.com
- Pernas Hotel
Management (PHM), the managers of Malaysia’s Mutiara Hotels and Resorts,
has relocated its Corporate Office Headquarters in Kuala Lumpur from Ampang
Business Avenue to the 29th Floor of the Mutiara Kuala Lumpur property.
The
new and centralised office in the centre of Kuala Lumpur’s Golden Triangle
commercial district will ensure a more efficient operation for PHM and a
better service to the travelling public.
The
various operations of PHM now located on the 29th Floor of the Mutiara Kuala
Lumpur include: Corporate Sales which is known as Yield & Revenue
Management and Corporate Marketing Communications while its Central
Reservations and Customer Loyalty Programme is located at Ground Floor of
Kompleks Antarabangsa.
Puan
Zarita Nordin, Group General Manager for PHM commented on the relocation:
“This move makes good sense as related activities for our hotel management
group are now under one roof in a downtown location. We have been working
towards this move for some time as part of our strategy to improve the
services to our clients who are not only our guests and the travelling
public in general but also to our valued travel agents, airlines and other
related services within the travel and hospitality industry.”
Puan
Zarita continued: “The extensive RM85million renovation programme at the
Mutiara Kuala Lumpur is progressing well and we expect to re-open soon.
Being located on the 29th Floor of what will become one of the city’s most
prestigious hotels is good for all the Mutiara Hotels and Resorts as we can
use it to showcase all our properties throughout Malaysia.”
Mr.
Halim Merican, General Manager, Yield and Revenue Management with PHM said
on the move: “We now have all the sales and reservations for the group in
one location and our guests or their agents can make a booking for any of
our properties from anywhere in the world by one simple toll free phone
call. There is natural synergy with a centralised operation in that we can
cross sell all the properties in the group to offer travellers and corporate
clients a property in Malaysia that best suits their needs and budget.”
The
Mutiara brand brings to the travelling public truly Malaysian owned and
operated hotels and resorts with touches that clearly identify the
properties. Hotel guests know they are staying in a Mutiara hotel with
international design and Malaysian hospitality. This means a combination of
Malaysian culture, traditions and heritage plus the highest standards of
international service and hospitality.
Mutiara Hotels and Resorts are managed by Pernas Hotel
Management Sdn Bhd, a subsidiary of Pernas International Holdings Berhad.
The group has six properties located in key cities and resort destinations
throughout Malaysia that include Burau Bay (Langkawi); Johor Bahru (Johor);
Kuala Lumpur; Pedu Lake (Kedah); Penang and Taman Negara/National Park
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