Newsletter - September 18, 2002
U.S.
airport hotels are safest, most secure, Cornell expert finds
People who worry about
traveling and spending time in public places may be relieved to learn that
most U.S. hotels are pretty safe places to be, a study by a Cornell
University hospitality-industry expert finds.
Hotels near airports offer
the most safety and security features, with large hotels, luxury hotels of
any size and new hotels also ranking high on the safety and security
indexes devised by Cathy Enz, a professor at Cornell University’s School
of Hotel Administration, and Masako Taylor, a Ph.D. candidate at the
school.
Enz, who is director of the
Hotel School’s Center for Hospitality Research, said: “A significant
proportion of the 2,123 hotels included in our study rated 85 percent or
higher on our indexes, which looked at such features as security camera
monitoring systems, secured corridors, electronic locks and sprinkler
systems. That news is reassuring now that we’re seeing a heightened
concern among the general public about how safe we are in public
buildings, including hotels.”
The study is published at http://www.hotelschool.cornell.edu/chr, the CHR web site. Hotel
managers can actually take the survey online and measure their hotel’s
safety and security performance against that of the hotels in the study.
Enz and Taylor used data from the 2001 American Hotel
& Lodging Survey prepared by RealTime Hotel Reports, which is part of
Smith Travel Research. The researchers checked for these five key safety
features: sprinklers, smoke detectors, in-room safety information, safety
videos and security cameras; and these five security features: electronic
locks, interior corridors, security cameras, in-room safety information
and a safety video. They gave a weighted score for each feature to create
separate safety and security indexes, each with a potential perfect score
of 100 (the features measured are listed above in descending weighted
order).
In general, the newer the hotel, the higher its safety
and security scores, the researchers found. “This is probably because
electronic locks, sprinklers and interior corridors are relatively
less common in older hotels
than in hotels built in the last decade,” said Enz. Luxury hotels are
the exception, she noted. “Because they are renovated frequently, even
the oldest ones are likely to have the latest safety and security
features.” Accordingly, after airport hotels, luxury and upscale hotels
had the highest scores for safety and security. All-suite properties and
convention hotels also scored high.
While resorts scored low on the physical safety and
security features, Enz attributed some of that result to customer demands
for such amenities as rooms that open onto balconies overlooking such
public areas as pools or the ocean. “It may be that what we want in a
resort, we don’t want in urban hotel properties,” Enz said.
Motels had the lowest safety and security score, and
bed-and-breakfast properties and condominiums also scored low, most likely
because many lack sprinklers and electronic door locks, Enz commented.
In an earlier survey
published in February 2002, Enz found hotel general managers reported few
changes in safety and security measures or added security staff members
following the terrorist attacks of Sept. 11. “While no place is immune
to danger, taken together the two studies suggest that hotels had already
implemented many of the safety and security features we found in our new
survey and were fairly safe, secure places to begin with,” said Enz.
The
Center for Hospitality Research at Cornell’s Hotel School conducts and
sponsors research studies aimed at improving the hospitality industry’s
fundamental operating knowledge. For more information, see the CHR web
site at http://www.hotelschool.cornell.edu/chr
or call (607) 255-9780.
News@PATA
PATA BOARD OF DIRECTORS TO RECEIVE PRESIDENTIAL WELCOME
In the Philippines, the Office of the President has confirmed
that President Arroyo will host a September 20 welcome reception at
Malacanang Palace for the PATA Board of Directors, which meets September
20-22 in Manila. Mr. Richard Gordon, Secretary of the Philippine Department
of Tourism said: "This is an extraordinary opportunity and we would
like to extend our warm hospitality with a grand welcome to all delegates
attending the meeting." The PATA meeting is being hosted by Philippine
Department of Tourism and the Philippine Convention and Visitors
Corporation. The official carrier is Philippine Airlines.
KITAPHANICH LEAVES PATA
It is with regret that PATA has accepted the resignation of
Ms. Malinee Kitaphanich, PATA's Director-Southeast Asia, effective September
30, 2002. Mr. Peter de Jong, PATA President and CEO, said: "Malinee has
been a gracious, trusted and dedicated member of our staff, whose
professionalism and poise have contributed significantly to the development
of PATA's Southeast Asian region. While she will be missed by her colleagues
and our members, we wish Malinee every success." On October 15, Ms.
Kitaphanich will join Templar International Consultants, the executive
search arm for Adecco in Asia, as Director for Thailand. All PATA Southeast
Asia members should contact se-asia@pata.th.com for membership services and
inquiries, which will be managed by Mr. Stephen Yong, Mr. KC Sim and Mr.
Peter Semone.
PATA’S NEW BANK DETAILS
Following the integration of the United California Bank into
the Bank of the West, PATA’s bank account details have changed, effective
September 16, 2002. The new information is as follows: Bank of the West, 505
Montgomery Street, San Francisco, CA 94111. New account no: 773003470;
new ABA no: 121100782. For the next six months payments to the old account
will be automatically transferred to the new account, but PATA recommends
members to start using the new account immediately. PATA also recommends
members to include membership number, organisation name and purpose of
payment on any wire transfer chits, which should be backed up by an
explanatory e-mail to PATA Manager-Accounting, Ms. Tes Yabut. E-mail: tes@pata.org.
2001 ANNUAL STATISTICAL REPORT NOW AVAILABLE
PATA’s Strategic Information Centre has released the 2001
PATA Annual Statistical Report, which is the only publication which brings
together visitor arrivals data of Pacific Asia countries. The report also
includes outbound travel statistics of selected Pacific Asia countries and
other tourism-related data such as length of stay, visitor expenditure,
hotel occupancy rates, national tourist organisation budgets, and more. The
2001 Annual Statistical Report is an invaluable tool for planning marketing
strategies and conducting competitive analyses. The report costs US$250 for
PATA members and US$350 for chapters/non-members. To place an order please
contact Ms. Patcharin Hongprapat. Tel: (66-2) 658-2000 ext. 121. Or fax:
(66-2) 658-2010. E-mail: publications@pata.th.com.
BUSINESS OPPORTUNITIES IN SPAIN
In order to tap the Spanish market, the PATA Europe Division
will hold a sales mission in Madrid on November 5 and Barcelona on November
7, 2002, ahead of WTM 2002 in London, November 10-13. Space is limited, so
early registration is advised. For more information and to register, please
contact the PATA Europe Division. Fax: (377) 92 05 61 33. E-mail: europe@pata.mc.
NEW PRODUCT NEWS? PUT IT IN "WHAT’S NEW"
PATA members should send their latest product news to PATA
for inclusion in What’s New in Pacific Asia, the Association’s monthly
e-newsletter to more than 400 travel journalists informing them of PATA
members’ latest news, special offers, packages, arrival statistics and
appointments. Items for inclusion should be e-mailed to paveena@pata.th.com.
Or fax: (66-2) 658-2010.
PATA STRATEGIC INFORMATION CENTRE WORLDWATCH
** In the battle for market share, domestic airfares in India
have fallen with Sahara Airlines recently auctioning seats on its Mumbai-Delhi
route for one Indian rupee. The gimmicks are likely to continue during the
July-September low season.
** The Singapore Tourism Board (STB) has appointed two
riverboat operators to shuttle passengers along a 2.6-kilometre stretch of
the Singapore River. The river taxi fleet will run between Esplanade Drive
jetty and the Jiak Kim Bridge jetty, with 16 stops along the way. An express
service which makes only five stops is also available.
** Amtrak, the US-based train operator, will provide
passengers between Philadelphia and New York with a new wireless interactive
network system which allows them to watch movies and television shows, check
e-mail or shop online using interactive touch screens. The network will
incorporate Global Positioning System technology which can tailor adverts to
the geographical location of the train.
J.D. Power’s Highest Ranked Hotels In Guest Service
As business
travel remains on the decline, leisure travelers have taken an increasingly
important role in the lodging world, that combined with the added
competition that follows a sluggish economy has made guest satisfaction a
critical aspect of brand loyalty and driving revenue.
According to the
J.D. Power and Associates 2002 North America Hotel Guest Satisfaction Study,
the industry has stepped up to the plate this year, increasing overall guest
satisfaction in five of six segments.
The study
evaluated customer satisfaction in business and leisure travelers at 52
major hotel chains across six segments. It found significant industry
improvement with two key guest satisfaction elements in the departure factor
– accuracy of billing and the speed of checkout. Guest room satisfaction,
hotel services, food and beverage and pre-arrival/arrival were also
evaluated in the survey.
“It’s
noteworthy because, despite everything that has happened in the industry,
there is still greater guest satisfaction than there was a year ago, and
that is a positive sign,” said Dennis Galbraith, Director of Research of
the Hotel Practice at J.D. Power and Associates.
The study showed
that most hotel chains are providing a higher level of customer satisfaction
despite the events of September 11th, and the economic difficulties that
industry was faced with in 2001.
“It certainly
is a function of the industry responding in a fabulous way to the increased
competition brought on by 9/11,” said Galbraith. “The real exciting
thing is that guest satisfaction is going up overall. The industry is
recognizing the importance of guest satisfaction and its relationship to
brand loyalty.”
At the top of
the luxury segment, is Four Seasons Hotels and Resorts, who ranked highest
in overall guest satisfaction for the second consecutive year, with strong
performance in the arrival, departure and hotel service factors.
Ritz-Carlton followed closely behind ranking second in the segment.
Embassy Suites
Hotels also held its position for the second year in a row, ranking highest
guest satisfaction in the upscale segment with a 5% gain over 2001.
Renaissance, Westin, Hyatt, Marriott and Omni Hotels came in right behind
Embassy in the sector.
Hilton Garden
Inn leads the Mid-price full food service segment followed closely by
Courtyard, with Holiday Inn Select and Holiday Inn Hotels and Resorts ranked
next, respectively.
Country Inns and
Suites is the new guest satisfaction leader in the Mid-priced limited food
service segment, replacing Hampton Inns and Suites, which ranked second,
followed Drury Hotels and Holiday Inn Express, respectively.
“There was a
great deal of stability in the luxury and upscale markets with Four Seasons
and Embassy remaining first,” said Galbraith. “Hilton Garden and
Courtyard just switched positions, but the real change was that Country
passed up Hampton, and surpassed them quite nicely.”
Residence Inn
ranked the highest for the extended stay segment, trailed by Hilton’s
Homewood Suites.
Despite the
promising news for those five segments, the economy/budget segment has
suffered decreases in both guest satisfaction and room rates, compared to
2001. Room rates have weakened by 5%, while satisfaction is down an average
of 4% among the chains analyzed in the segment.
“The widely
publicized predictions of dramatic and sustained declining room rates and a
move toward trips closer to home after 9/11 generally have not come to
pass,” said Linda Hirneise, Partner and Executive Director of the Hotel
Practice at J.D. Power and Associates.
The study also
found that the Internet is playing an increasing role in the way
consumers’ book hotel reservations. Over the past year, Internet bookings
have near doubled in every segment.
“Consumers can
find bargains on the Internet by comparing both independent travel Websites
and hotel brand sites,” said Hirneise. “As much of the travel industry
is quickly realizing, the popularity of Internet booking reveals a new kind
of consumer. The hotel industry needs to pay close attention to this growing
trend.”
Australian Tourist Commission reviews
its trade events
The Australian
Tourist Commission is undertaking a comprehensive review of its trade events
calendar which will determine the future of its own events as well as
participation in third party events.
Executive
general manager-marketing and business development, Stephen O’Neill, said
results of the study, being conducted by KPMG, would be out by the end of
this week.
Responding to a
question posed at the media briefing on the future of Dreamtime, O’Neill
said the study would take input from state tourism bodies as well as
convention bureaus.
The study would
cover ATC’s own events, Dreamtime and ATE (Australian Tourism Exchange),
its road shows and participation in trade shows such as ITB or EIBTM.
"We’ve
seen a significant decline in interest in third party events. We want to see
the value of that," said O’Neill.
Dreamtime
started life as a biennial event until 2001 when it became an annual show.
Asked if it was a possibility that Dreamtime would revert to a biennial
format, O’Neill said that an announcement would be made shortly as soon as
the review was complete.
In all, a total
of A$1 million (US$547,861) has been invested into Dreamtime although
O’Neill said the cost to ATC was only in the region of A$100,000.
Malaysia records surge of West Asian tourists
Tourists from
West Asia to Malaysia rose to a record high last month due to continuing
concerns of these visitors to holiday in the US and Europe.
After the
September 11 terrorist attacks in the US, visitors from West Asia to these
countries had to face strict security checks and hostile reception.
In 2000,
Malaysia received 53,370 tourists from West Asia. Last year, it rose four
fold to 114,776.
This growth is
mainly due to the aggressive promotion of Malaysia by Tourism Malaysia and
the Culture, Arts and Tourism Ministry.
The private
sector has also come up with new ways to woo the tourists and make their
stay in Malaysia more agents. Some travel agents and hotels have trained a
few of their staff to be conversant in Arabic. Malaysian restaurants are
serving kebabs and other Arabic food. Malaysia’s private satellite TV
station, Astro, had a daily news broadcasts from Qatar's Al-Jazeera network
and also opened a new channel featuring Arabic movies, dramas and music.
There is also a
website www.arab-malaysia.com for West Asian tourists to check up on
information, including business opportunities, about Malaysia.
West Asian
airlines serving Malaysia have also increased their flights. They are
Emirates, Qatar Airways and Saudi Arabian Airlines. Carriers, such as Syrian
Airlines and Kuwait Airways, may launch new services to Malaysia.
Outlook Bright For Korea As A Convention Destination
AsiaPacificNews.com
- Korea’s
Meeting, Incentive, Convention & Exhibition (MICE) sector has seen an
average annual growth rate of more than 10% over the past 10 years. Fresh
from the successful co-hosting of the 2002 World Cup to the up-and-coming
14th Asian Games Busan 2002, continued increases are expected for this
sector in the near future.
In a recently released report by the Union of International Associations (UIA),
Korea ranked 18th (25th in 2000) globally and recorded 134 (109 in 2000)
international conventions or meetings in 2001. Overall, more than 450
regional and international MICE events are already booked in a range of
venues throughout Korea to 2010. Three of Korea?s four major convention
centres opened in the past two years; Seoul in 2000 with Daegu and Busan in
2001. The fourth, ICC Jeju, is due to open March 2003. Goyang is scheduled
to open in 2004 with Suwon and Daejeon following in 2009. For MICE planners
it ultimately provides state-of-the-art facilities in ideal settings
throughout Korea.
In addition to the convention centres and numerous other facilities such as
resorts and a wide variety of hotels, Korea has the transportation
infrastructure to handle groups of any size is to be enhanced in the future.
The newly established Incheon International Airport, opened March 2001 will
be further serviced by a rail link to downtown Seoul in 2006. To augment the
existing local and express rail system a high-speed route between Seoul and
Busan will be half done and opened by the end of next year with completion
scheduled for 2010. Opened in December 2001, the West Coast Highway provides
a direct unimpeded route from Incheon to the southwestern city of Mokpo.
To assist MICE planners, KNTO has just released their ?Meeting Planner?s
Guide 2002-2003?. This all-in-one guide includes detailed overviews and
contact information for a range of venues in Seoul, Busan, Gyeongju, Jeju
Island and other areas throughout Korea. The planner includes an extensive
list of support services for conventions and exhibitions as well as services
provided by the KNTO Convention Bureau.
Shanghai gains popularity
Everybody wants a piece of the action in the vibrant city as China opens
up
The Business Times Singapore -
SHANGHAI is probably the most mentioned Asian
city these days, especially in the context of a China that appears to have
been unscathed by the current global economic slowdown.
But it wasn't
always this way. Like most other cities and economies, Shanghai, which means
'on the sea', has had its share of ebbs and flows.
When I first
visited the city in May 2000, with a group of Singaporeans planning to
invest in a night spot, the aircraft were only two-thirds full and you could
always get a room at one of the many hotels.
Most of the foreigners in town were either Hongkongers
or Taiwanese (technically Chinese as the Beijing government considers them
part of China), and although there were others, they were not as visible.
In fact,
Shanghai was just emerging from a downturn that had caused property prices
to plunge more than 50 per cent and the building boom to stall.
A friend who had
paid US $ 450,000 for an apartment in Puxi, the older part of Shanghai
(literally 'west of the river', the river being the Huangpu that divides
Puxi from the more recently built Pudong, meaning 'east of the river') saw
its value drop by more than half. Luckily for him, rents had held up and he
was still getting a yield of more than 6 per cent on his investment.
As you drove
from Hongqiao airport to the city centre, on either side of the highway lay
many partly-finished buildings, their tower cranes like silent sentinels in
the sky.
Still, I was
pleasantly surprised by Shanghai's modernity, its skyscrapers with their
unique designs and its relative cleanliness, despite an almost permanent
haze in the sky. Johnson Tan, the-then resident manager of the JC Mandarin -
which is part-owned and managed by the operator of the Singapore Mandarin
group of hotels - remarked with just a little exaggeration that he had yet
to see a completely blue sky after more than a year in Shanghai. The sheer
size of the city, both in area and in population, can also take your breath
away. At 6,400 square kilometres, it is 10 times the size of Singapore, with
a population of more than 18 million, including a floating population of
about three million.
Then came the
buzz on China's entry into the World Trade Organization (WTO) and things
began to move - fast.
By last October,
it was getting harder to get a seat on a plane - either on Shanghai's China
Eastern or Singapore Airlines. Hotels, too, began to fill, and rooms for
which we had been paying S$ 100 a night began to get more expensive as
thousands of foreigners poured into China in search of their own El Dorado.
Today, you can't
get a room at any of Shanghai's five-star hotels for less than US$ 100 a
night - and that too with much difficulty. SIA has had to put on additional
flights to the city to meet the demand. In fact, China - and, in particular,
Shanghai - is one of SIA's most lucrative routes.
It seems
everyone wants to be around to get their hands on the gold that will
apparently pave the streets when China fully liberalises its trade and
investment regimes with the implementation of WTO regulations.
The tower cranes
are also busily whirring once more, as property developers rush to complete
projects to take advantage of a new hunger for real estate.
Singapore
developers, led by government-linked companies like CapitaLand and Keppel
Land, have poured millions of dollars into new residential projects. Other
Singapore companies, like First Capital Corporation, Centrepoint Properties,
the family of late contractor Lim Kah Ngan and the Teos who control Amara
Hotel have also rushed in, lured by the rising price of housing. Apartments
that were selling for less than 6,000 renminbi (S $ 1,270) a square metre
two years ago now fetch more than twice that. Rental yields have also soared
- to as much as 12-14 per cent, depending on location. However, it appears
the Chinese like their apartments new and there is not much of a resale
market in major cities, including Shanghai.
It's not just
foreigners who are contributing to the real estate boom, but also a growing
class of Chinese nouveau riche. In Singapore and Hong Kong, tourists account
for most purchases of luxury brands like Etienne Aigner, Cartier, Celine,
Ermenegildo Zegna, Burberry's and Hugo Boss. But in Shanghai and other big
Chinese cities, it's the locals who are the main patrons. Obviously, and
perhaps paradoxically in a communist state, there are different classes of
people - the haves and the have-nots. But in Shanghai, and even Beijing,
it's rare to see anyone in a Mao jacket these days.
It's worth
taking a stroll through Shanghai's new upscale shopping area called
Xintiandi, where several Singapore developers are putting up luxury
apartments. Just three years ago, the area was a collection of workers'
dwellings surrounding a mansion built long ago by a man who manufactured
calligraphy brushes. The 50 or so families living in the area were moved out
and, with their compensation of as much as US $ 10,000 each, later figured
among the buyers of the fancy new apartments. The old stone walls of the
workers' flats were magnificently restored by a Hong Kong developer, and now
it's one of Shanghai's hottest luxury retail and restaurant areas.
On the negative
side, the traffic is getting heavier, and access to the restaurants and pubs
around the US Embassy is more difficult because traffic on lanes leading to
the compound was restricted after last year's Sept 11 shock.
The changes are
continuing apace - an indication of the vitality and dynamism of a city on
the go. From next month, all international flights have to be via the
ultra-modern Pudong airport, more than 40 km from the city centre. But soon
this distance won't be a problem, because passengers will be zoomed in
comfort to the city centre within 20 minutes on the world's most modern
commercial maglev (magnetic levitation) trains. For now, the cab ride takes
more than an hour.
At a cost of
billions of dollars, the present three-line city train system will be
expanded to 17 lines with a total length of almost 800 km by 2030. And a new
port - reputed to be Asia's largest - will handle Shanghai's burgeoning
trade in 2005. The world's longest bridge and its tallest building are also
being built.
Sure, the
Shanghai bubble will again eventually burst. But, for now, this has to be
the hottest city on the planet. As someone said: 'Come see this last
festival of irrational exuberance - before it goes the way of Tokyo and Wall
Street.'
Thai hotels
set to increase rates but the question is when.
Hike inevitable but first, the mind
games
Thai hotels look set to increase rates but
the question, aside from how much, is when. “We would like to gradually
increase hotel rates because this will allow our hotels to upgrade the
quality of their infrastructure and service further,” says Juthamas
Siriwan (Juthamas@tat.or.th), governor of the Tourism Authority of Thailand
(TAT). “However, the increase will depend very much on the level of
competition among hotels in Bangkok as well as in competing regional
destinations. In short, while an increase can be expected, more importantly,
we know we need to maintain our position as a value-for-money
destination.”
Hoteliers agree that occupancy rates in
Bangkok hotels have in general remained “predominantly good”, even with
the global travel downturn. They are unanimous in the view that rates should
go up, but are less resolute with regards how or when this should be
realised. Quality- and service-wise, Bangkok hotels are still perceived as
“anomalously priced” below hotels in other major Asian tourist
destinations.
Unfortunately, the clamour for rate hikes
is nothing new. Many Thai hoteliers have long openly clamoured, and continue
to clamour, for increased room rates. Few are willing to lead the charge,
fearful of losing their affordable edge. “Bangkok remains a very
competitive destination but increasing the average room rate remains a
challenge,” admits Duncan Webb (webb@amari.com), vice-president for sales
and marketing of Amari Hotels & Resorts. “Regrettably people globally
are increasingly becoming sensitive to pricing. They often make their
holiday decisions on the basis of what they think the best value is.”
Jones Lang LaSalle Thailand revealed last
February the five-star hotel market in Bangkok registered a 20 percent
increase in average daily rate (ADR) to 4,840 baht (US$111) in 2001, and
only experienced a five percent drop in average occupancy (to 63 percent).
But things in the four-star category were not as rosy. This segment closed
with an ADR of 1,563 baht, down 16 percent from 2000. The occupancy rate of
74 percent was below 2000’s by two. The latest figures are not immediately
available.
But just this month, some executives from
five-star hotels asserted Bangkok room rates have fallen, partly because of
the effects of post-September 11, and also because of the strengthening of
the Thai baht. Most room rates, especially those in the five-star range, are
quoted in US dollars.
Anne Marie Arrowsmith (anne.arrowsmith@fourseasons.com),
The Regent Bangkok’s director of marketing, says that the city’s hotel
rates are holding year-on-year, but “they’re flat”. The hotel is
running an occupancy rate of 66 percent notwithstanding “corporate
business is not growing”.
Industry-wide, TAT puts the annual average
occupancy rate in Bangkok hotels last year at 60.26 percent, up 3.09 percent
from 2000. TAT says January to March 2002 figures are still being tabulated.
What’s becoming disturbingly clear among
industry executives is that travellers are increasingly looking for cheaper
hotels, while still expecting the best service. The latest available
statistics from TAT indicate that while 49.57 percent of visitors staying in
Bangkok hotels in 2001 chose properties priced at 2,500 baht and above,
those who opted for hotels costing between 1,500 and 2,499 baht a night
registered a strong increase of 11.35 percent.
Meanwhile, the Thailand Hotel Association
(THA), together with the TAT and the Association of Thai Travel Agents (Atta),
is continuing its work on the standard and ratings of Thai hotels to further
strengthen the industry.
LA confidential
Hollywood has always loved the face-lift, reinvention, the classic comeback
and Hollywood hotels are enjoying just that, luring travellers with celeb
workouts, glamorous new digs and freshly repainted old faces.
The Roosevelt Hotel, the 75-year-old original home of the Academy Awards,
unveils a multimillion-dollar renovation. Uplifts nearing completion include
redesigned guest rooms, public space, a new restaurant and an on-property
spa. Focus is on “harmony in space” and a “sense of well-being.”
Part of the plan is to display over 200 cement celeb handprint blocks around
the hotel and on the walls of each tower guest room.
The Hotel Sofitel Los Angeles is offering a “Get Fit Now” package that
lets road warriors train for combat Russell Crowe-style. The hotel’s Club
Sofitel is a favourite fitness destination for local celebs. The Get Fit Now
package for $249 plus tax offers an overnight stay single/double occupancy,
training and nutrition sessions, a “healthy breakfast” and a special
basket of fitness amenities. Guests receive tips for “Working Out on
Tour” (how to keep fit on the road), as well as training by local fitness
experts who are bound to know juicy body gossip like who’s on steroids in
Tinseltown and who’s headed for Elvis-like blimpdom.
Andre Balazs has just opened his new L.A. Standard Hotel. The 1956 building
is a Beaux Arts beauty featuring black-and-white marble and including finely
detailed stainless-steel spandrels. Guest rooms include platform beds, free
T-1 connections, travel candles and mood lighting. “Flint” is a
gentlemen’s club-inspired barbershop and cigar lounge. A fully equipped
24-hour fitness centre keeps you in close-up shape.
All set for Chefs on Parade 2002
BusinessWorld - The Chefs on Parade (COP)
culinary competition has grown to become an event anticipated by and
participated in by hotels, restaurants and an increasing number of culinary
schools.
This year marks
the 50th founding anniversary of the Hotel and Restaurant Association of the
Philippines (HRAP), organizer of the COP, and the 25th anniversary of the
COP.
Hundreds of
chefs, kitchen artists, bartenders and Hotel and Restaurant Management (HRM)
students are expected to take part in the various on-the-spot contests
during the three-day event set for Sept. 19 to 21 at the Philippine Trade
Training Center (PTTC) along Roxas Blvd., Pasay City.
In the professional division, there will be a total of
20 competitions with 207 participants coming from nine hotels, seven
restaurants as well as a provincial contingent from Cebu.
There are six
competitions open to students, with a total of 485 participants from 49
schools from as far north as Baguio City to as far south as Davao City vying
for a number of awards.
Among the most
awaited segments is the Market Basket competition (classical and Filipino)
which is a test of speed and creativity. Basically, a team of three members
will be given three hours to prepare and cook a three-course meal for five
persons. The three courses should consist of one appetizer (hot or cold) or
soup, one main course and one dessert. Teams have 30 minutes to pick up
their respective market list of ingredients prepared the day before.
The competitions
include the Dim Sum Live Cooking Freestyle competition where participants
are required to prepare eight types of dim sum; the New Asia Cuisine
competition where in an hour the contestants must be able to prepare and
present a main course for four with seafood as the main ingredient.
Other
competition categories include On-the-Spot Cake Decoration, Cocktail Mixing,
Table Decoration, Flambe Preparation, Dessert Preparation and Ice Carving.
The competitions
during the three-day affair will be judged by over 40 local and
international industry experts.
Aside from their
judging responsibilities, the experts will also conduct debriefing sessions
for participants of all the competitions to discuss both the good and the
bad points in their respective entries.
In addition to
the on-the-spot competitions on food preparation and presentation, beverage
service and culinary artistry, there will be a seminar on food writing, food
styling and photography and wines.
There will also
be a new competition on food writing - the Doreen Gamboa Fernandez Award for
Food Writing - which is open to HRAP member school HRM teachers and
students.
There will also
be a book and magazine fair on culinary arts, and booths by purveyors of
food, beverages and culinary equipment.
Chefs on Parade
is open to the public. A season pass valid for three days is priced at P350
and P600 for students and professionals, respectively. A one-day pass is
priced at P225 and P300, again for students and professionals, respectively.
Thailand's last pristine islands falling victim to tourism assaults
ENN -
Koh Chang, Thailand — It's almost like a military operation. First
come the reconnaissance teams: the backpackers. They're followed by the
light infantry: the local tourist operators.
Then the last wave storms
ashore: the Thai and international resort developers.
Just like that, one tropical
island after another in Thai waters has been overrun in the onslaught of the
tourism industry. Phuket, Samui, Phi Phi, Samet: All these once idyllic
islands have suffered through unbridled, profit-first development.
Now Thailand's cash-starved
government has its eye on the last large piece of paradise, aiming to
transform the island of Koh Chang into a theme park for rich foreigners.
"The island would
generate huge revenue for the country if it were fully developed," said
Plodprasop Suraswadi, who heads a special body to oversee this development.
And this time around, the government promises, Koh Chang will be done right.
Set in the Gulf of Thailand
170 miles southeast of Bangkok, Koh Chang is indeed a jewel. A national park
covers about 75 percent of the island, helping preserve a rich evergreen
forest that clothes hillsides rising from a narrow coastal strip. Beaches,
waterfalls, coral gardens, and bird life abound.
A master plan has not yet been
completed, but officials already are talking about hotels for guests willing
to pay $1,000 a night. Smaller islands in the Koh Chang archipelago would be
set aside for golf, water sports, exclusive jungle safaris, and a casino.
Plodprasop says that proper
infrastructure and zoning, strict regulations on building and transport —
an electric train is being held out as a possibility — and a focus on
eco-tourism will be given high priority. An environmental impact assessment
is promised. "However," he said, "I cannot guarantee that Koh
Chang will not end up like Phuket, which has been extensively damaged by
tourism."
No matter how good the
government's intention, Thailand's freewheeling economic forces are already
ahead of the planners.
A feeding frenzy erupted as
soon as Prime Minister Thaksin Shinawatra announced his vision for Koh Chang
last October. As prices soared, speculators and developers scooped up land
held by villagers for generations. Racing to beat new regulations going into
effect in coming months, developers are now engaged in soon-to-be forbidden,
already illegal, or simply inappropriate activities.
A lagoon is being dredged,
mangrove swamps cut down, national park land violated. One upmarket resort
dumps untreated sewage into the sea. Cookie-cutter bungalows are being
hastily marshaled on beaches and once-forested slopes.
A parliamentary committee is
investigating alleged encroachment on public land by the Aiyapura Resort,
the island's most luxurious, as well as obstruction of its probe by the
prime minister's deputy secretary-general, police Lt. Gen. Preecha
Suwannarat. Preecha has close ties to the hotel.
"It's probably wishful
thinking that Koh Chang will be different," said Chayant Pholpoke, an
environmentalist who monitors tourism in Thailand. "I see a repetition
of Phuket in many ways, but it's going to move faster here."
High-rises have gone up on
Phuket's beaches despite regulations that say buildings can be "no
higher than the tops of coconut trees." On other resort islands, the
story is much the same.
Tourists complain about
garbage and water pollution on the once pristine beaches of Samui, and
authorities fear water shortages due to unplanned growth. Samet and Phi Phi,
both national parks, have sprouted dense construction, bars, and pizza
parlors through legal loopholes or outright violations of park laws.
The campaign to develop more
remote, still untouched islands in the Andaman Sea and Gulf of Thailand
continues.
Koh Chang, Thailand's second
largest island, was like many spots "discovered" by foreign
backpackers in the 1980s. Access then was by fishing boat. There was no
electricity, just strips of dirt road and basic bungalows put up by friendly
islanders. This year the government's Tourism Authority of Thailand expects
400,000 visitors, and by the time Koh Chang becomes a special administration
zone on Oct. 1, a broad, paved road should circle the island. Internet cafes
now flourish.
Along with entrepreneurs,
migrants from all over Thailand are flocking in to set up stalls or work in
the tourism business. They could soon outnumber the island's native
population of 6,000.
"The development is too
fast. The people here are just farmers and fishermen," said Wittaya
Noppawan, the son of a fisher who runs a small, simple bungalow resort.
"They have no business experience. They don't know how to cope with the
smart outsiders."
But it is unlikely that brakes
will be applied. Tourism is the shining star in a bleak economy still trying
to rebound from the 1997 Asian financial crisis. Government policy is to go
all out for tourist revenue.
Wittaya and other islanders
say some have profited from their sale of land and are pleased to see more
cash flowing into Koh Chang. Other residents, now landless, have squandered
their windfalls through drink, gambling, and dubious schemes and are forced
to work for minimal wages as hotel employees or laborers.
Inhabitants are being
consulted about the future of their island, government officials say. But
critics are skeptical. "It's David versus Goliath. Villagers say they
don't know what is happening. They don't know their rights. They are afraid
to express their opinions," said Anita Pleumarom of the Tourism
Investigation and Monitoring Team, a nongovernmental organization.
Anita says Koh Chang's culture
is being rapidly eroded just when plans are being laid to attract
"sun-plus" visitors who want authentic culture along with their
beach time.
To provide one cultural
experience, the Tourism Authority of Thailand has put money and know-how
into Bang Bao, a traditional fishing village built on stilts set in a lovely
bay. One enters the village near the Smile Karaoke bar, then proceeds along
a newly constructed concrete walk that allows easy viewing inside the living
rooms and bedrooms of residents.
One guesthouse resembles a
Swiss chalet, while a number of other houses have been converted to seafood
restaurants, where owners count their gains and relax after the last lunch
customers leave. Nearby, fishers repair nets under the sweltering sun.
"Before, nobody on the island had any money
but we all helped each other," said Wittaya. "Now we are separated
into those who have and those who do not have."
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