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Newsletter -August 8, 2002
 

Best Western Announces Second Quarter Development Results

World's Largest Hotel Chain Adds 74 Properties

(BUSINESS WIRE)  Best Western, The World's Largest Hotel Chain(TM), added 41 hotels in North America and 33 new international hotels in the second fiscal quarter ended May 30.

In North America, Best Western opened 37 hotels in the United States and four hotels in Canada. Second quarter U.S. hotel additions include: Best Western Palm Desert Resort (152 rooms), Palm Desert, Calif.; Best Western Coeur d'Alene Inn (122 rooms), Coeur d'Alene, Idaho; Best Western University Plaza (159 rooms), Evanston, Ill; Best Western Westshore Hotel (237 rooms), Tampa, Fla.

In Canada, the hotel chain opened the Best Western King George Inn (72 rooms), Surrey, and Best Western Tower Inn (63 rooms), Quesnel, both in British Columbia. In Ontario, the Best Western Executive Inn (95 rooms), Scarborough and Best Western Great Northern (211 rooms), Sault Ste. Marie were added.

Internationally, Best Western has added 31 hotels in 13 countries. France topped the list with nine Best Western hotels, followed by Australia with six hotels. Key additions to the system include the Best Western Majestic City Center (50 rooms), Santiago, Chile and the Best Western Munchen Airport (200 rooms) in Munich, Germany.

"Even in a slow economy, Best Western is well-positioned for continued growth as a strong competitor in the mid-scale segment," said Anupam Narayan, Best Western senior vice president Global Strategy and CFO. "Our membership development team has done an outstanding job attracting both new-build and conversion projects which is indicative of our brand's strength," Narayan added.

Best Western is The World's Largest Hotel Chain(TM) with more than 4,000 independently owned and operated hotels in over 80 countries and territories. It is a membership association of independently owned and operated hotels that provides marketing, reservations and operational support to its members.

             Development Information -- 2nd Quarter 2002

International

Country          City           Property Name         Property   Total

                                                                          Count      Rooms

Australia      Yamba - NSW       B/W Yamba

                                  Beach Hotel                               15

Australia      Ballarat - VIC    B/W Bell

                                  Tower Inn                                   76

Australia      Cooma - NSW       B/W Marlborough

                                  Motor Inn                                    60

Australia      Cathrine Field    B/W Camden            

                - NSW             Valley Golf Resort                 23

Australia      Melbourne         B/W Jika

                (Fairfield)       International                           49

Australia      Bright - VIC      B/W High Country

                                  Motor Inn                                     32

Australia

 Total                                                   6                       255

Austria        Imst              B/W Hotel Stern                   33

Austria

 Total                                                   1                       33

Chile          Santiago          B/W Majestic City

                                  Center                                        50

Chile Total                                              1                    50

Czechoslovakia Prague            B/W Hotel Smaragd    28

Czechoslovakia

 Total                                                   1                   28

England        Bury, Lancashire  B/W Bolholt Country

                                  Park Hotel                              64

England        London            B/W The Lodge Hotel      64

England        Buckingham        B/W Buckingham Beales

                                  Hotel                                      70

England Total                                            3               198

France         Cannes            B/W Hotel Univers            71

France         Gemenos           B/W Bed and Suites       29

France         La Madeleine      B/W Hotel Arts Deco

                                  Romarin                                  56

France         Paris             B/W Albert Premier              55

France         Courbevoie        B/W Georges Sand         31

France         Saumur            B/W Adagio                       30

France         Sarlat-La-Caneda  B/W Le Renoir             32

France         Paris             B/W France Europe              40

France         Paris             B/W Elysees Paris

                                  Monceau                                  30

France Total                                             9                   374

Germany        Altenerding       B/W Hotel

                                  Munchen-Airport                       206

Germany        Hennef            B/W Euro Park Hotel         76

Germany Total                                            2                 282

Italy          Cantania -

                Sicilia          B/W Hotel Mediterraneo               64

Italy          Torri Del Benaco  B/W Resort Hotel Le

                                  Torri Del Garda                              85

Italy Total                                              2                       149

Mexico         Apodaca, Nuevo

                Leon             B/W Monterrey

                                  Aeropuerto                                     43

Mexico         Cancun, Quintana

                 Roo             B/W Cancun Clipper Club           72

Mexico Total                                             2                   115

Netherlands    Born              B/W Amrath Hotel

                                  Born-Sittard                                   59

Netherlands

 Total                                                   1                          59

New Zealand    Rotorua           B/W Accolade Lodge      15

New Zealand    Auckland          B/W Park Towers Hotel  79

New Zealand

 Total                                                   2                           94

Poland         Bialystok         B/W Hotel Cristal                  86

Poland Total                                             1                      86

PR China       Xiamen            B/W Xiamen                     385

PR China Total                                           1                  385

Spain          Valencia          B/W Consul Del Mar              57

Spain Total                                              1                       57

Grand Total -

 International                                          33                  2,165

North America

USA

State          City              Property Name        Property   Total

                                                      Count      Rooms

Alabama        Birmingham        BW Carlton Suites          105

Alabama        Gadsen            BW Gadsen Inn & Suites    68

Alabama        Scottsboro        BW Scottsboro Inn &

                                  Suites                                               95

Alabama Total                                            3                    268

Arizona        Payson            BW Payson Inn                      99

Arizona Total                                            1                        99

California     Coalinga          BW Big Country Inn                48

California     Ontario           BW Country Inn                        72

California     Palm Desert       BW Palm Desert Resort     152

California

 Total                                                   3                            272

Florida        Baseball City     BW Central Florida               113

Florida        Coral Gables      BW Chateau Bleau Hot       118

Florida        Orange Park       BW Southside                     105

Florida        Tampa             BW The Westshore Hote       237

Florida Total                                            4                        573  

Georgia        Cartersville      BW Garden Inn & Suites        49

Georgia        Hinesville        BW Bradbury Inn &

                                       Suites                                                92

Georgia Total                                                2                       141  

Idaho          Coeur d'Alene     BW Coeur d'Alene Inn        122

Idaho Total                                                   1                         122

Illinois       Evanston          BW University Plaza                159

Illinois Total                                               1                           159

Massachusetts  Worcester         BW Executive Inn &

                                  Suites                                                   116

Massachusetts

Total                                                   1                                        116

Michigan       Benton Harbor     BW Twin City Inn &

                                  Suites                                            52

Michigan Total                                           1                      52

Missouri       Bethany           BW Bethany Inn                       49

Missouri Total                                           1                          49

New York       Cheektowaga       BW Norstar Inn                  77

New York       Flushing          BW Queens Court Hotel          59

New York       New York          BW Hospitality House            35

New York Total                                           3                        171

Oklahoma       Bartlesville      BW Weston Inn                      109

Oklahoma       Muskogee          BW Muskogee Inn &

                                  Suites                                                    69

Oklahoma Total                                           2                        178

 

South Carolina Myrtle Beach      BW The Carolinian Beach

                                  Resort                                             104

South Carolina Total                                     1                       104

 

Texas          Buda              BW Southgate Inn &

                                  Suites                                                    50

Texas          Fort Worth        BW Fort Worth Inn &

                                  Suites                                                    50

Texas          Fredericksburg    BW Fredericksburg                  56

Texas          Lake Worth        BW Lake Worth Inn &

                                  Suites                                                              50

Texas          Marshall          BW Executive Inn                        40

Texas          McKinney          BW McKinney Inn &

                                  Suites                                               68

Texas          Orange            BW Orange Inn                            59

Texas          Rio Grande City   BW Garden Inn & Suites         58

Texas          San Antonio       BW Alamo Suites                      65

Texas          San Antonio       BW Hill Country Suites              76

Texas          San Benito        BW Garden Inn & Suites            43

Texas          Shamrock          BW Shamrock Inn &

                                  Suites                                                    47

Texas Total                                              12                         662

 

Washington     Wenatchee         BW Chieftain Inn                  74

Washington

 Total                                                   1                                   74

 

Grand Total -

 USA                                                     37                           2,966

CANADA

Province       City              Property Name        Property   Total

                                                      Count      Rooms

British Columbia      Quesnel           BW Tower Inn                          63

British

 Columbia      Surrey            BW King George Inn                  72

British   Columbia Total                              2                            135

Ontario        Sault Ste. Marie  BW Great Northern                211

Ontario        Scarborough       BW Executive Inn                    95

Ontario Total                                            2                                 306

Grand Total -

CANADA                                                  4                                    441

GRAND TOTAL -

 ALL                                                         74                                3,48

For further information, contact: Best Western, Phoenix http://www.bestwestern.com

Gresham Hotels sees FY profits below mkt forecasts, appoints joint chairman

AFX News  -  Gresham Hotel Group PLC warned stockbroker forecasts of profitability for the current year will not now be achieved after trading has remained challenging in line with conditions in the tourism industry.

The group also said it is appointing chief executive Patrick Coyle as joint chairman ahead of an extraordinary general meeting called for Thursday at which shareholders Euro Sea Hotels NV and Irish River Holdings BV have tabled resolutions calling for the removal of four existing directors, including the present chairman Sean Henneberry.

Gresham said unless there is a majority vote of shareholders against the resolutions, which also include the appointment of three additional directors nominated by Euro Sea and Irish River, the board could become "deadlocked in various operational issues" and such a situation "could impede the orderly conduct of the business of the board and company".

The company said Coyle would continue as chief executive and his appointment as joint chairman is viewed as a temporary position

China opening up for business travelers

As China's economy continues to boom, getting a business visa is much easier than it used to be, as Kevin Ng and April Liao of Deloitte & Touche explain

Recently, the People's Republic of China (PRC) Ministry of Public Security (MPS) made a series of changes to exit and entry permits that make it easier for Chinese nationals and foreigners to cross the Chinese border, paving the way for China’s further economic development.

The changes are part of a nationwide effort to speed up the two-way traffic for professionals, experts and businessmen who are coming to China since it joined the World Trade Organisation (WTO) in December 2001. Detailed rules for some of these changes have yet to be issued.

Visas to Hong Kong and Macao

According to the notice released by the Bureau of Exit & Entry Administration (BEEA) under MPS, effective from December 1, 2001, Chinese nationals leaving for Hong Kong or Macao for business purposes can apply for one-year or three-year multiple business visas.

Previously, the Chinese authority only granted business multiple visas to Hong Kong or Macao for a maximum period of six months. Now, Chinese nationals can apply for one-year or three-year business multiple visas depending on the applicant’s qualifications.

The three-year multiple business visa: Senior management such as legal representative, chairman, vice chairman, general manager, deputy manager, chief accountant, chief economist, and chief engineer of high-tech enterprise, enterprise with tax exemption, or enterprise with export revenue or tax paid more than RMB 500,000 in the proceeding year; or chief representative of foreign representative office in China.

The one-year multiple business visa: Middle-level managers or technicians (ie, positions below deputy manager) of high-tech enterprises, enterprises with tax exemption, enterprises with export revenue or tax paid more than RMB 500,000 in the proceeding year, or deputy manager or above of enterprise with export revenue or tax paid between RMB 100, 000 to RMB 500,000 in the proceeding year; or Chinese employee of foreign representative office in China.

Applicants other than those listed above can apply for a 15-day single business visa or a three-month multiple business visa.

Visa grants at Chinese ports

From 1 January 2002, every entry and exit port in China is authorised to grant foreign group tourist visas. In the past, only 21 ports in China were authorised to grant visas to foreign tour groups.

Now, when foreign tour groups reach the territory of China at these ports, they can get tourist visas from the relevant department at all Chinese ports instead of lodging the application with the Chinese embassy in their home countries before departing for China.

Exemption for overseas invitation letters

As of 2002, Chinese nationals are allowed to go abroad for private purposes without being "invited" by an overseas host. In the past, in order to ensure the applicant met the standard of living in foreign countries, overseas invitation letters and sufficient financial guarantees were prerequisites for visa applications.

'Chinese National Only' special airport passage

In 2002, another 10 special entry passages at Chinese airports will be built for Chinese nationals returning to China. Previously, only Shanghai Pudong International Airport and Beijing Capital International Airport had this facility. The reform is in line with international airport and business standards.

Chinese 'green cards' for foreigners

Before 2003, China will grant permanent residency permit or "green cards" to senior foreign managers, technicians and foreign investors, allowing them to enter and leave China freely.

Since February 1986, when the law governing exit and entry procedures for foreigners was adopted, the nation has granted permanent residency to only 67 foreigners who invested in China or worked many years in Chinese enterprises or organisations.

The government will strictly follow principles when granting permanent residency to foreigners.

Simplified application procedures for Chinese passport

China will mainly examine the household registration and personal identification card when issuing passports in major cities before 2005.

This decision was made following the successful implementation of the measure in Guangdong Province. The new policy will be implemented first in major cities like Shanghai, Zhuhai, and Shunde and then extended to other cities.

In the past, Chinese nationals had to go through complicated procedures to get passports, including obtaining permission from the individual’s work unit and collecting many supporting documents from other places. The goal of this new simplified procedure is to ensure that passport can be issued within 15 working days after the application.

Thai govt.  may scrap plans for tourism ministry

TravelWeeklyEast   Exclusive

BANGKOK – Plans by the government to set up a Ministry of Culture and Tourism look likely to be scrapped, an executive source at the Tourism Authority of Thailand (TAT) told TravelWeekly.

Proposals for a Ministry of Culture and Tourism announced earlier this year by TAT’s acting governor Juthamas Siriwan, have too many political opponents, said the official TAT source.

“Right now it seems that there will be no more tourism ministry. Some members of parliament consider that TAT can work perfectly alone, so there’s no need to set up another ministry."

If the government does decide to scrap the ministry, the TAT would be left with two choices, the source said.

“I think there are two alternatives: If they [govt.] think that the TAT can take full responsibility for the whole industry they need to give us more power, more personnel, and a bigger budget. Alternatively, the government should set up another organisation which can take care of the development side and let the TAT concentrate on marketing activities.”

A tourism ministry would effectively put tourism on a par with Thailand's other major industries, including agriculture and manufacturing, but plans to scrap it could leave new tourism strategies in disarray, and TAT’s marketing role with no clear direction.

The Culture and Tourism Ministry was announced earlier this year as part of the government’s draft reform bill to re-organise state agencies into 20 ministries.

The bill is expected to be finalised by October.

Source:  TravelWeeklyEast.com  

Bahrain’s National Hotels company posts 41 percent rise in net profit

Half-annual profits of the Manama-based National Hotels Company (NHC) rose an impressive 41 percent, reaching 850,000 Bahraini dinars ($2.25 million), up from a net profit of BD600,000 reported between January and June 2001.

The bottom line surge was mainly attributed to a 12.8 percent increase in top line earnings and an 81.5 percent rise in operating profit, reaching BD560,000 at June-end 2002. The company owns the Diplomat Radisson SAS. — (menareport.com)

World’s biggest hotel/casino opens

Despite casino gambling being illegal for Muslims and Malaysians, Malaysia plays host to what Proprietor Lim Goh-tong claims to be the world's largest hotel. Goh-tong, a Chinese immigrant, has parlayed a hillside in the Malaysian jungle into the engine room behind a billion-dollar empire.

Even Prime Minister Mahathir Mohamad turned up to help Lim celebrate the opening of the first 3,300-room stage of what is claimed to be the world's biggest hotel, the First World.

This, despite the fact that the premier is barred from setting foot in the casino. A prominent sign on a door in one of five hotels warns that Malaysian Muslims will be guilty of an offense under state religious laws if they step inside: it's the Casino de Genting. The prime minister, the king and 60% of Malaysians are Muslims, but more than a quarter of the 23 million population are Chinese, who traditionally are among the world’s most enthusiastic gamblers. For them, Malaysia's only casino is a beacon.

Additions to the Genting Highlands resort include indoor and outdoor 'theme parks,' the latest of which is the First World Plaza offering a miniature Europe complete with Eiffel Tower and life-sized model gondoliers taking tourists around a man-made Venetian canal. Lim's company, Genting Bhd last year reported pre-tax profits of $271 million and is a key blue chip on the Kuala Lumpur Stock Exchange.

San Jose (Silicon Valley)
Market Overview

Written By:  George A. Comitos  HVS International

Once the epicenter of strong market performance in Northern California in 2000, the Silicon Valley hotel market experienced a dramatic reversal of fortunes in 2001 and 2002.In the North San Jose submarket, RevPAR decreased by 32%, from $117.63 in 2000 to $79.99 in 2001. Year-to-date data indicate that a rebound has yet to occur. The core Silicon Valley hotel market includes approximately 20,300 rooms located in south San Mateo and Santa Clara Counties, including the communities of Menlo Park, Palo Alto, Mountain View, Los Altos, Sunnyvale, Cupertino, Campbell, Santa Clara, San Jose, Los Gatos, and Saratoga. While the Silicon Valley market now reaches the east side of San Francisco Bay, this discussion focuses on the traditional core of the market as defined. Generally, the highest-rated hotel rooms are located in Menlo Park and Palo Alto (with close proximity to Stanford University and Sand Hill Road in Palo Alto), and in Santa Clara and North San Jose (including the Golden Triangle formed by the confluence of State Highway 237, U.S. Highway 101, and Interstate 880).

Throughout the defined region, high barriers to entry have historically existed for new hotels, marked by high land costs, onerous development requirements, and a moratorium on new hotel development in downtown San Jose (which lasted until the late 1980s). As a result, the region’s hotel supply base was historically less represented by major U.S. chains than in most other areas of the country. Strong performance from 1997 to 2000 spurred new hotel development and redevelopment, as well as existing hotel expansion, renovation, and refurbishment. 

From 1997 to 2001, approximately 3,400 new hotel rooms entered the Silicon Valley market. Additionally, numerous other properties, such as Joie d’Vivre’s 208-unit Wild Palms and 91-unit Hotel Avante, were renovated, refurbished, and repositioned in 2001. A wide variety of hotel types currently exist in the Silicon Valley market. Major U.S. brands have also increased their presence throughout Silicon Valley.

Historically, demand for hotels throughout Silicon Valley has been dominated by the commercial transient segment, with single-occupancy stays of three to four nights the norm; typically, these stays are from Monday through Thursday. Silicon Valley’s economy has diversified from one based primarily on the manufacturing of semi-conductors to research and development and the production of a wide array of high-technology consumer electronics, computer software and multi-media applications, telecommunications, and Internet-related technologies. As a result, demand for extended-stay rooms has increased and is now second only to commercial transient demand, particularly in the North San Jose/Santa Clara hotel markets. 

Additionally, downtown San Jose hotels benefit from their location near the McEnery Convention Center, while Santa Clara properties located along Great America Parkway realize demand from the Santa Clara Convention Center. Drawing leisure demand has always been somewhat of a challenge throughout Silicon Valley, as there are few strong generators of this demand segment. Santa Clara hotels benefit from the presence of the Great America Theme Park, which draws significant weekend leisure, summer, and special-event demand.

Downward pressure on hotel RevPAR was not felt until the end of the first quarter of 2001. In March 2001, Cisco Systems, one of the market’s largest employers, began a round of layoffs, cutting 1,500 jobs. In the first four months of 2001, ±51,600 jobs were lost due to failures involving Internet companies. Threats of a severe California energy crisis also began to negatively impact production throughout Silicon Valley, which affected corporate profits and curtailed the expansion of several technology-related companies. By mid-year 2001, SEMI (Semiconductor Equipment and Materials International) forecasted a decrease of 35.0% in expenditures for microchip manufacturing, testing, and assembly. 

The sale of high-tech goods, including computers, semi-conductor chips, and computer-related products declined by 31.0%. By year-end 2001, San Jose was among the five high-tech metropolitan areas that experienced the worst office and industrial vacancies since the high-tech crash (as well as San Francisco, Boston, Massachusetts, Seattle, Washington, and Austin, Texas).

Additionally, companies were subleasing office space or abandoning space, turning offices back over to landlords. According to BT Commercial Real Estate, the market for office space continues to decline in terms of overall performance, driven by negative net absorption and additional supply. Average monthly full-service office rents throughout Santa Clara County have decreased from $3.23 per square foot, as of year-end, to $2.83 per square foot through the second quarter of 2002. Available office space increased from 9.0 million square feet to 10.8 million square feet. Office vacancies increased from 14.4% in 2001 to 17.3% by the end of the second quarter of 2002, with negative net absorption of 5,542,265 square feet recorded in 2001 and 1,720,109 recorded in the second quarter of 2002. Similar trends are noted in the Santa Clara County research and development market.

Although several hotel submarkets throughout Silicon Valley have experienced slightly different trends as of late, our analysis provides data for hotels located in San Jose’s Airport/North San Jose hotel market; these trends are generally reflective of those occurring in the various Silicon Valley submarkets.

Year-end 2000 occupancy was 77.2% in the North San Jose hotel submarket, with an average rate of $152.41 recorded concurrently. According to the San Jose Convention and Visitors Bureau, occupancy fell to a record low of 53.0% in 2001, while average rate decreased by 1.2%, to $150.66. Average rate was boosted only by the carryover of negotiated rates from the fourth quarter of 2000 positively impacting results through the first half of 2001. Hotel operators also attempted to preserve average rate levels in anticipation of improving economic conditions.

 Subsequent to August 2001 and the events of September 11th, 2001, average rates plummeted. The demise of Internet-related businesses, the economic retrenchment of well-established high-tech manufacturing companies, and decreased compression from (downtown) San Jose’s McEnery Convention Center and the Santa Clara Convention Center, has resulted in a buyer’s market in terms of hotel demand in the North San Jose submarket; decreased demand from cutbacks in business travel and price sensitivity prevail. Year-to-date data through May 2001 and 2002 indicate that the market has yet to experience a recovery. Occupancy and average rate results during comparable year-to-date periods through May were 61.1% at $169.74 in 2001 and 53.0% at $123.40 in 2002. This resulted in an overall RevPAR decrease of 36.8%.

On the supply side, Smith Travel Research reports that, as of year-end 2001, the San Jose Airport and North San Jose submarkets (including Santa Clara) contained roundly 11,300 hotel rooms. Including the now-completed 264-room expansion of the Fairmont Hotel in downtown San Jose, an additional 1,133 hotel rooms, or 10.0% of the existing hotel supply base, are expected to enter the market between the second quarter of 2002 and year-end 2003. In Santa Clara, a 150-unit Sierra Suites, a 225-unit Marriott Courtyard, and a 150-unit expansion to the existing Biltmore Hotel are currently planned. 

The Marriott Courtyard and Biltmore expansion are on hold, pending improved economic conditions. Among the most prominent new properties, the proposed 213-unit Hotel Valencia and the proposed 506-unit Marriott, were under construction as of the end of the second quarter of 2002. 

The proposed Hotel Valencia is expected to open in November of 2002, while the proposed Marriott is scheduled to open in early 2003. Other boutique and limited-service hotel projects, totaling approximately 1,300 rooms, are planned for development or redevelopment in San Jose; these projects were started prior to the market’s downturn in 2001. Otherwise, in the near term, future supply additions are expected to be minimal due to the lack of available financing for hotels.

Although existing Silicon Valley hotels continue to enjoy significant barriers to entry, all submarkets (with the exception of Saratoga), have realized additions to supply resulting from economic conditions prevalent in the late 1990s and 2000. Existing hotel products have been renovated or refurbished, while new hotel construction has brought increased brand presence and a greater variety of hotels. In the year-to-date period through May 2002, the North San Jose hotel market has maintained occupancy in the low- to mid-50% range, with continued declines in average rate. We anticipate a return to strong occupancy levels, pending global, regional, and national economic recoveries, and increased demand for high-tech goods and services. Local experts predict a recovery in the tech sector in 2005; thus, we can anticipate gradual, moderate recovery until that time, when investors can expect a cyclical upturn in hotel performance.

George A. Comitos
HVS International

AIME 2003 on Target for More Hosted Buyers

ASIA Travel Tips.com  -  A record number of industry professionals have been quick to apply for Hosted Buyer status at AIME 2003, the AsiaPacific Incentives and Meetings Expo, 18-19 February at the Melbourne Exhibition and Convention Centre (MECC). Compared with the same time last year, Hosted Buyer applications are up, with significantly more applications from the US and Europe.

 

AIME is the southern hemisphere’s most significant event for the incentive and meetings industry, drawing approximately 600 exhibitors from 51 destinations throughout the Asia Pacific region, the Middle East, South Africa, Europe and the USA and Canada, and attracting 2,500 visitors from 37 countries.

 

Close to 300 buyers from Australia, Europe, North America, South East Asia and the Asia Pacific were hosted to AIME 2002, and Reed Travel Exhibitions (RTE) with the support of airlines, plans to increase this figure in 2003.

 

Exhibitor response the AIME has also been extremely positive, with exhibitors describing AIME 2002 as “very worthwhile” and as “the region’s leading showcase”. Bookings for AIME 2003 are strong, and are expected to increase on this year’s numbers.

 

"The Singapore Tourism Board was very pleased with AIME 2002. It has always been a very worthwhile show not just for the Board but also our Singapore industry co-exhibitors, and we were all particularly pleased with the quality of appointments this year. Some of our co-exhibitors that were participating in AIME for the first time have also indicated that they would like to come back next year. Without a doubt, we will definitely be back in 2003," said Michelle Alice Thoo, Singapore Tourism Board, Sydney. 

 

“The feedback we had from all participants on our stand at AIME this year was extremely positive and most if not all have committed to come back next year. Gauteng Tourism Board described AIME 2002 as one of the best shows they have ever attended and the Sandton Convention Centre was overwhelmed with the positive response they received,” said Wayne Hamilton, Marketing Manager, South African Tourism.

 

The Hong Kong Tourism Board has participated in AIME since its inception and Sylvia Wade, Manager, Convention & Corporate Events, believes the event has developed into one of the region’s leading showcases.

 

“The quality of buyers, logistics and on-site ambience of AIME 2002 clearly demonstrated that the event has developed into one of the region's leading showcases for our industry. Given the record space and co-partner representation by the Hong Kong Tourism Board at AIME 2002, it was rewarding to experience the buyer interest generated on our stand. All partners reported good opportunities for on-going sales as a catalyst for their marketing objectives throughout the year,” she said.

 

Exhibitors at AIME 2002 were also impressed with the number and quality of buyers at AIME, and with the RTE innovations such as the Online Diary System and Seller Meets Buyer sessions. For 2003, RTE will enhance these systems even further. 

 

“We are planning to have the Online Diary system open for longer and to keep it open as close to the event as we can,” said AIME Exhibition Manager, David Crooke.

 

“Following feedback from buyers on the Pre Scheduled Appointment system at AIME last year we have moved to reduce the number of Pre Scheduled Appointments from 12 to 9 per day, or from 24 to 18 over the two days, to give buyers more flexibility at AIME.

 

“Hosted delegates rated the Pre Scheduled Appointment system very highly last year. Their only request was a little more flexibility. By reducing the number of Pre Scheduled Appointments in 2003, we’ve ensured hosted delegates will have more time to see additional exhibitors,” Mr Crooke said.

 

Another new initiative for AIME 2003 is a new format for the AIME Seminar Program. Three seminars will be held each day at a special Seminar Theatre, built within the exhibition. Each of the leading associations – MIAA, IMA and EEAA – will run seminars on industry issues, which will be open to Hosted Buyers, trade visitors and exhibitors.

 

In addition, each day a major industry forum will be held at 8.30am prior to the exhibition opening. The Forums will also be open to all exhibitors and visitors to AIME.

AIME 2003 is held on 18 & 19 February at the Melbourne Exhibition Centre.

Source:  ASIA Travel Tips.com

Boutique Hotels arrive in India: Tailor-made For Your Taste

Financial Times  -  Times are-a-changing and the latest entrant in accommodation business is the boutique hotel, offering rooms with personality. The industry, on a downturn for the past year, is recognising the revenue model of boutique hotels. They are the solution to falling occupancies and revenues.

Though the concept is relatively new in India, boutique hotels, for example in the US, contribute one per cent to the number of rooms, but have a high three per cent share of revenues.

By definition, boutique hotels tend not to exceed 150 rooms and are styled in a contemporary manner with each area of the hotel having a distinct look or style. They differ from branded hotels, which offer a uniform look and feel across their chains.

An increasing number of travellers are now preferring properties that are noticeably different from branded hotels. Boutique hotels generally target customers who are in the age bracket of early 20s to mid 50s with mid-to-upper-incomes. Room rates in such hotels tend to be in a higher bracket than chain hotels of the same category.

Such hotels can survive and succeed without such costly amenities as restaurants and meeting spaces as they can bring significant additional profitability to hotel room revenue with their style.

According to Le Royal Meridien general manager Julian Groom, boutique hotels offer unusual and distinctive design elements, attention to luxurious comfort, an intimate touch and personalised services. “By knowing our customer personally, we use the small size to our advantage. The size doesn’t allow loitering travellers, giving the guest the feeling of being in a home away from home,” he said.

An Indian Hotels Company Ltd (IHCL) official commented that the concept of boutique hotels had a lot to offer in terms of revenue models. With the location playing an important role in the success of such hotels, the official added, “the concept of a boutique hotel in India, though in our opinion, will be restricted to cities. Corporates tired of living in clinical environment, appreciate the personalisation that boutique hotels offer. They believe that it offers value for money,” he said.

Once established, boutique hotels also tend to have a higher percentage of repeat business compared to the industry in general, which may reflect a smaller degree of volatility when going through difficult economic times.

Such hotels usually find success in cities with vibrant economies and high-end residential areas, but bland, characterless hotel inventories. “The concept of boutique hotels in India, in my opinion, will be restricted to the business travellers. I don’t see the concept catching on in the leisure and luxury segments,” said the IHCL official.

“The investments required in boutique hotels are larger, because though you have a smaller sized hotel, the entire hotel depends on a certain look and that look has a life. You need to change the look depending on the flavour of the season. A large chain cannot afford to keep revamping the entire hotel. You can renew the life of a part of the hotel, with small measured changes,” he added.

Brands in the international market of boutique hotels are Encore (Marriott group) and W (Shereton group). Players in the Indian market also include Carlson Hotels Worldwide and Park Hospitality.